Restaurant Supervisor

4 weeks ago

City of London, Central London, United Kingdom Eataly Retail UK Limited Full time

As theRestaurant Supervisoryou will be working across our Quick Service area and terraced restaurant. Located on the ground floor of our Liverpool Street location, theQuick Service Restaurantdepartment is divided into Piazza (where we serve pizza by the slice, salads, and pasta), and ourAperol Terrazza Eataly(outdoor restaurant). You will support our restaurant and operations managers in overseeing the daily operations of the two areas from setting up for morning rush, to ensuring appropriate cover throughout the day, and carrying out closing procedures.


WHAT YOU WILL BE DOING

  • Provide a steady leadership presence on the floor daily - monitoring guest service, food quality and team member performance.
  • Ensures exceptional service standards are consistently met and that activities are carried out effectively.
  • Inspects dining room and storage areas to ensure compliance with health and safety regulations.
  • Provides in-the-moment coaching and feedback to team members.
  • Escalates employee and guest incidents.
  • To ensure all team members have completed their daily duties before they clock out and leave their shift.
  • Support management team in carrying out operational duties including but not limited to opening and closing procedures.


WHAT WE ARE LOOKING FOR...
  • Experience within a guest facing establishment in a supervisor capacity, leading, and coaching a larger team.
  • Willingness to be flexible and support multiple teams.
  • Experience with opening and closing procedures.
  • An outgoing and vibrant personality aimed at making our guests feel welcome.
  • Flexibility to work across mornings, evenings, bank holidays and weekends.
  • Availability to work flexibly between 6am and 11pm as we cannot offer set shifts or days off.
  • Fluent in English.
  • Right to work in the UK.

THE PERKS OF BEING AN EATALIAN...
  • Uniform allowance.
  • Tronc Scheme.
  • 40 hours contract.
  • Free meal on shift.
  • Training dedicated to personal development and careers progression opportunities.
  • 20% employee discount across retail, bars, and restaurants.
  • "Refer a Friend" bonus scheme.
  • Lifestyle and culture discounts through our benefit supplier.
  • Cycle to work scheme.
  • 30 days holiday allowance that increases with length of service up to a maximum of 36 days (pro-rata).
  • Technology and gym benefit available.
  • Healthcare cash plan scheme.
  • Employee assistance program.
  • And much more available through our benefits platform. Uniform allowance.
  • Tronc Scheme.
  • 40 hours contract.
  • Free meal on shift.
  • Training dedicated to personal development and careers progression opportunities.
  • 20% employee discount across retail, bars, and restaurants.
  • "Refer a Friend" bonus scheme.
  • Lifestyle and culture discounts through our benefit supplier.
  • Cycle to work scheme.
  • 30 days holiday allowance that increases with length of service up to a maximum of 36 days (pro-rata).
  • Technology and gym benefit available.
  • Healthcare cash plan scheme.
  • Employee assistance program.
  • And much more available through our benefits platform.

AMRT1_UKCT

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