Senior Product Quality Owner

1 day ago


Havant UK, Hampshire, United Kingdom De'Longhi Group Full time

Senior Quality Assurance Engineer (Product Quality Owner), De’Longhi Group (De’Longhi, Kenwood and Braun Household) Kenwood Global Headquarters, Havant, Hampshire | £Competitive + excellent benefits package


Closing date 12th January 2025


What does quality mean to you?


At the De’Longhi Group, quality is integral to the heritage of our brands and present in everything we do. Our QA Engineers are known within the Group as Product Quality Owners, and are responsible for quality conformance throughout the product lifecycle from cradle to grave. Taking total ownership of specific product categories, they learn lessons from projects undertaken, identify trends from the field and apply these to improve products and quality standards and practices.


We are now seeking a Senior Product Quality Owner to oversee a product category. It’s a great opportunity to support a variety of other business functions by testing products across a wide variety of household brands.


The role


This is an important and varied role where you will interact with many different facets of the business. You will be involved in the full NPD process from conception and feasibility testing to final validation testing and the preparation for start of mass production. You’ll use consumer feedback to deliver continuous improvement, promoting a quality ethos within the project team and throughout the Group. It’s an inspiring role for someone who is passionate to be the best they can be.


Your role will involve understanding how all aspects of a product come together, from the design and production processes to the specifics of individual components to deliver a product with class leading functionality, performance and durability. You may not be a subject matter expert in any specific area but you’ll be keen to broaden your horizons, tapping into the experience and knowledge of those around you.


Key responsibilities


Your responsibilities will include, but are not limited to:

• Total Quality ownership for a specific product category.

• Ensuring products fulfil design specification requirements and are fit for purpose.

• Initiating and owning product improvements and corrective actions applying statistical trend data, 8D and root-cause analysis techniques.

• Direct alignment with aftersales, suppliers, R&D & worldwide quality teams.

• Achieving performance results in line with business objectives.

• Communicating the Quality status with project teams and key stakeholders.


About you


You’ll be educated to HNC level or above in Electronic, Electrical or Mechanical Engineering, with demonstrable experience in a relevant field including fault finding and root cause analysis. Your knowledge of associated methodologies and processes (such as 8D and 5Y) will be complemented by an ability to collate and present data in clear and concise summary reports.


Your behaviour, attitude and soft skills will be just as significant as your technical knowledge. You’ll need to communicate and negotiate with engineers, designers and factory engineers delivering feedback about faults and issues in a positive way. As such you’ll need to be patient and good team player. Your strong communication skills will enable you to concisely communicate the status of a project to stakeholders at all levels, including those with less knowledge than you. You’ll be assured in your decision-making, with a pragmatic vision of how to find a solution.


You’ll be expected to take ownership and lead your product category, tenacious as you grasp issues in the field and work with R&D, factories and technical service teams to find solutions. You’ll need the confidence to make decisions without all of the available information, and the ability to know how and when to do so.


Above all you’ll need the drive, knowledge and collaboration skills to succeed in a varied and busy role while acting as an ambassador for the Quality Department. You need to be willing to learn, open to new ideas, able to push your boundaries and challenge yourself.


You will be based at our headquarters in Havant with occasional travel to De’Longhi Group facilities and suppliers (locally and internationally) to support our product quality actions. As such you will need an easy commute to the office, ideally living within an hour of our offices in Havant, Hampshire.


What’s in it for you?


This role offers an opportunity to have total ownership for the quality of a product category, working with talented people for a great brand in a friendly and collaborative environment. Our culture and office environment are outstanding, with heavy investment into learning and development for all staff. Our flexible benefits package includes:

• Competitive Salary

• Excellent contributory pension

• Early Friday finish (12.30 p.m.)

• 25 days holiday + bank holidays

• Superb subsidised restaurant

• Free on-site parking

• Access to a range of wellbeing activities and events

• Hybrid working after probation


About us


De'Longhi, Kenwood and Braun Household are pioneering kitchen and home appliance brands that are internationally recognised and respected. They are all part of the De'Longhi Group, which is based in Treviso, near Venice in Italy, and has international operations in more than 30 countries.


Our location


We are based at Kenwood’s global HQ on the beautiful South Coast between Portsmouth and Chichester, where our products are conceived and tested, and where our Kenwood brand global HQ and Delonghi Group’s UK & Ireland subsidiary is based. UK We typically operate a hybrid working model, with three days in the office and two working remotely/at home, with some flexibility available. Candidates should therefore live with a reasonable commuter distance, and have a driver’s licence.


  • Senior QA Engineer

    15 hours ago


    Havant, Hampshire, United Kingdom De'Longhi Group Full time

    We are seeking a highly skilled Senior Product Quality Owner to lead our product quality initiatives. The ideal candidate will have a strong background in quality assurance and a proven track record of improving product quality.About the RoleLead total quality ownership for a specific product category.Develop and implement quality improvement plans to ensure...

  • Quality Assurance Lead

    16 hours ago


    Havant, Hampshire, United Kingdom De'Longhi Group Full time

    Job DescriptionWe are seeking a Senior Product Quality Owner to oversee product categories and ensure quality conformance throughout the product lifecycle.This is an important and varied role where you will interact with many different facets of the business, from design and production processes to individual components.You will be involved in the full NPD...


  • Havant, Hampshire, United Kingdom De'Longhi Group Full time

    As a Senior Product Quality Owner at De'Longhi Group, you'll be responsible for driving quality excellence across a product category. With a strong focus on continuous improvement, you'll work closely with cross-functional teams to identify and resolve issues, leveraging your expertise in fault finding and root cause analysis.This is an exciting opportunity...


  • Havant, Hampshire, United Kingdom Danfoss GmbH Full time

    Danfoss GmbH is a leading provider of innovative engineering solutions that enable customers to use resources in smarter ways. As part of our commitment to sustainability, we are seeking an experienced Product Quality Manager to join our team at our flagship plant in Havant, UK.About the RoleIn this exciting new role, you will be responsible for ensuring...


  • Havant, Hampshire, United Kingdom Reconext Full time

    Reconext is a leading company in the UK Operations, and we are seeking a talented individual to fill the role of Production Quality Assurance Technician. This position represents an exciting opportunity to become a value-add partner to our customers.As a Production Quality Assurance Technician, you will play a crucial role in ensuring the quality of our...


  • Havant, Hampshire, United Kingdom FatFace Full time

    About the RoleWe are seeking a highly skilled Senior Technical Product Liaison to join our team at FatFace. This is a unique opportunity to work closely with Talon International, our sole nominated trim and zipper supplier.Job DescriptionThe role will involve serving as an intermediary between FatFace and Talon International, providing technical support and...


  • Havant, Hampshire, United Kingdom FatFace Full time

    Job SummaryWe are seeking an experienced Senior Product Manager - Merchandise to join our team at FatFace. As a key member of our merchandising team, you will be responsible for developing and implementing product strategies that drive sales growth and profitability across all channels.


  • Havant, Hampshire, United Kingdom The Workshop Full time

    Job SummaryWe are looking for a highly skilled Senior Water Risk Assessor to join our team at The Workshop. In this role, you will play a crucial part in maintaining and developing Safety Plans, as well as assessing water quality risks.ResponsibilitiesMaintain and develop Safety Plans to ensure compliance with regulations.Identify and assess water quality...


  • Havant, Hampshire, United Kingdom FatFace Full time

    Fashion Product Designer Estimated Salary: £40,000 - £50,000 per annum FatFace is seeking a talented Fashion Product Designer to join our team. As a key member of our design team, you will be responsible for designing high-quality footwear and bag ranges that reflect the brand's handwriting and DNA. The ideal candidate will have strong technical...


  • Southampton, UK, Hampshire, United Kingdom Caraffi Full time

    Product Quality Manager - Southampton - Hybrid (1-2 days a week in the office) - Fixed Term ContractWe are looking for a brilliant Product Quality Manager, initially for 6 months, to work closely with our clients Commercial teams to understand new onboarding activity, auditing vendors and approving products for UK and Ireland markets. You will be working...


  • Havant, Hampshire, United Kingdom Danfoss GmbH Full time

    Are you a seasoned professional looking for a new challenge? Danfoss GmbH, a leading manufacturer of high-performance components and systems, is seeking a highly skilled Senior Production Manager to lead its Industrial Motion Control team at its flagship facility in Hampshire, UK.Job OverviewThis exciting opportunity offers a unique chance to join a dynamic...


  • Havant, Hampshire, United Kingdom Listgrove Ltd Full time

    About the RoleWe are seeking an experienced Senior Quality and Compliance Manager to join our team at Listgrove Ltd. In this role, you will be responsible for ensuring the quality, safety, and environmental standards of our leading European automotive and appliance components manufacturer.The successful candidate will have a proven track record of managing...


  • Havant, Hampshire, United Kingdom Reconext Full time

    Reconext is seeking a highly skilled Quality Output Engineer to join our team in the UK Operations. This is a key role in our business, requiring someone with expertise in quality assurance and control.As a Quality Output Engineer, you will be responsible for developing and implementing quality control procedures to ensure the highest standards of product...


  • Havant, Hampshire, United Kingdom Danfoss GmbH Full time

    At Danfoss GmbH, we are committed to driving a global transformation in digital and electric solutions that increase productivity and energy efficiency. As a leading manufacturer of high-quality products, we seek an experienced Quality Assurance Specialist to join our team at our flagship plant in Havant, UK.About the RoleThis is an exciting opportunity to...


  • Havant, Hampshire, United Kingdom Copello Full time

    Senior Design EngineerCopello is seeking an experienced Senior Design Engineer to join our team and lead the development of shaft line products and systems. As a key member of our engineering team, you will be responsible for leading and creating concept designs, technical specifications, and supporting activities.Key Responsibilities:Lead, create and...


  • Havant, UK, Hampshire, United Kingdom FatFace Full time

    Role: Senior Content Marketing ExecutiveContract: Full-Time, PermanentLocation: Havant, Hampshire, PO9 1QJWorking Arrangements: Hybrid Working (3 days per week office based) Who are we? For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring positivity to our...


  • Havant, Hampshire, United Kingdom FatFace Full time

    Job OverviewWe are seeking an experienced Fashion Product Designer to join our design team at FatFace. As a key member of the team, you will be responsible for designing exclusive footwear and bags that meet the brand's high standards.Your primary focus will be on driving newness, keeping up with current and future trends, and delivering commercial products...


  • Havant, Hampshire, United Kingdom Jones Bros Ltd Full time

    Job Title: Construction Quality SpecialistAbout Us:Jones Bros Ltd is a leading construction company in the UK, with a strong commitment to delivering high-quality projects. We are seeking an experienced Construction Quality Specialist to join our team on a major project in Hampshire.Salary: £45,000 - £55,000 per annumJob Description:The successful...


  • Havant, Hampshire, United Kingdom The Workshop Full time

    The Workshop seeks a highly skilled Senior Risk Assessor to join their team. As a Senior Risk Assessor, you will play a crucial role in maintaining and developing safety plans and assessing water quality risks from catchment to consumer. This diverse role involves both office work and field visits to various sites.This position requires strong scientific and...


  • Havant, Hampshire, United Kingdom Morson Talent Full time

    Our client in Havant is seeking a Production Operator to join their manufacturing team. As a Production Operator, you will be responsible for working on a production line to quality standards.This is a long-term role working a day shift, Monday to Friday. The successful applicant will have a proven work history and excellent dexterity.The estimated salary...