Ecommerce Manager

3 weeks ago

Bristol, South West England, United Kingdom Talent Magpie Full time

Talent Magpie are exclusively partnered an outdoor sports company looking for an ecommerce lead to support growing their D2C and Amazon channels. The client is a prominent distributor of high-quality mountain biking products, including bikes, components, accessories, and apparel.


Job Purpose:

My client is on the hunt for a dynamic Amazon Marketplace and B2C Specialist who can supercharge their online sales If you’re passionate about e-commerce and have a deep understanding of the Amazon ecosystem, this is the perfect role for you. You'll be at the forefront of developing cutting-edge strategies to boost sales, elevate brand visibility, and deliver an exceptional customer experience across multiple eCommerce platforms. Creativity, analytical skills, and a love for the mountain biking industry will be your tools to make a significant impact.


Duties and Responsibilities:

Amazon Marketplace Management:

  • Innovate and execute strategies to amplify sales and brand visibility on Amazon.
  • Optimize product listings with compelling titles, descriptions, and images.
  • Use SEO and keyword research to improve rankings.
  • Oversee inventory, pricing, and promotional strategies.
  • Engage with customer reviews and questions.
  • Analyze sales data to uncover growth opportunities.
  • Launch impactful promotional campaigns using Amazon advertising tools.
  • Stay ahead of Amazon policies and trends.


B2C Platform Management:

  • Ignite sales through direct-to-consumer channels.
  • Design and execute targeted marketing campaigns to boost traffic and conversions.
  • Manage customer service, returns, and complaints with a customer-first approach.
  • Partner with the marketing team to elevate brand engagement across email, social media, and paid advertising.


Data Analysis and Reporting:

  • Track, analyze, and report on performance metrics for all sales channels.
  • Provide insights and actionable recommendations to improve conversion rates and lower customer acquisition costs.


Collaboration and Communication:

  • Collaborate closely with sales, marketing, and logistics teams for seamless operations.
  • Work with suppliers to optimize product offerings and availability.
  • Keep abreast of industry trends, competitor strategies, and emerging technologies.


Skills and Experience/Qualifications:

  • Proven experience with Amazon Marketplace and D2C e-commerce platforms.
  • Expertise in SEO, PPC, and digital marketing strategies.
  • Track record of driving sales growth and enhancing online visibility.
  • Proficient in tools like Amazon Seller Central, Shopify, and Google Analytics.
  • Strong communication, analytical, and problem-solving skills.
  • Passion for mountain biking or sports is a plus.
  • Ability to thrive in a fast-paced, team-oriented environment.

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