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Ecommerce Manager

2 months ago

Bristol, Bristol, United Kingdom Talent Magpie Full time
About the Role

Talent Magpie is seeking a highly skilled Ecommerce Manager to join our team and support the growth of our client's Direct-to-Consumer (D2C) and Amazon channels. Our client is a prominent distributor of high-quality mountain biking products, including bikes, components, accessories, and apparel.

Job Purpose

We are looking for a dynamic Amazon Marketplace and B2C Specialist who can drive sales growth, elevate brand visibility, and deliver an exceptional customer experience across multiple eCommerce platforms. If you're passionate about e-commerce and have a deep understanding of the Amazon ecosystem, this is the perfect role for you.

Key Responsibilities
  • Amazon Marketplace Management:
    • Innovate and execute strategies to amplify sales and brand visibility on Amazon.
    • Optimize product listings with compelling titles, descriptions, and images.
    • Use SEO and keyword research to improve rankings.
    • Oversee inventory, pricing, and promotional strategies.
    • Engage with customer reviews and questions.
    • Analyze sales data to uncover growth opportunities.
    • Launch impactful promotional campaigns using Amazon advertising tools.
    • Stay ahead of Amazon policies and trends.
  • B2C Platform Management:
    • Ignite sales through direct-to-consumer channels.
    • Design and execute targeted marketing campaigns to boost traffic and conversions.
    • Manage customer service, returns, and complaints with a customer-first approach.
    • Partner with the marketing team to elevate brand engagement across email, social media, and paid advertising.
  • Data Analysis and Reporting:
    • Track, analyze, and report on performance metrics for all sales channels.
    • Provide insights and actionable recommendations to improve conversion rates and lower customer acquisition costs.
  • Collaboration and Communication:
    • Collaborate closely with sales, marketing, and logistics teams for seamless operations.
    • Work with suppliers to optimize product offerings and availability.
    • Keep abreast of industry trends, competitor strategies, and emerging technologies.
    Requirements
    • Proven experience with Amazon Marketplace and D2C e-commerce platforms.
    • Expertise in SEO, PPC, and digital marketing strategies.
    • Track record of driving sales growth and enhancing online visibility.
    • Proficient in tools like Amazon Seller Central, Shopify, and Google Analytics.
    • Strong communication, analytical, and problem-solving skills.
    • Passion for mountain biking or sports is a plus.
    • Ability to thrive in a fast-paced, team-oriented environment.