Human Resources Officer, Strategic Workforce Planning
2 days ago
The Strategy and Organizational Effectiveness unit is the backbone of the IFC Human Resources (HR) function, driving the delivery of strategic initiatives across critical areas such as HR Transformation, organizational design, employee engagement, digital HR, and strategic workforce planning. The team is looking for a Human Resources Officer to play a critical role in shaping IFC's strategic workforce planning. The incumbent will provide leadership in enabling IFC to design and implement an effective strategic workforce planning to align the broader workforce with business strategy and priorities, ensuring the organization has the right structure with the positions and mix of skills in line with evolving client demand, business needs and funding.
IFC seeks a highly skilled and solutions-driven individual who will be responsible for developing and implementing the global strategy for IFC's workforce plans and will collaborate with cross-functional teams to analyze the workforce, identify skills gaps, and implement initiatives to achieve operational excellence in alignment with IFC's strategy. The incumbent will also contribute to the digital HR strategy and propose and implement an effective strategic workforce planning process leveraging innovative technologies, considering best market practices, and integrating the process with other corporate and HR programs.
Duties and Accountabilities:
• Accountable for IFC's end-to-end workforce planning activities to ensure that it is a more strategic, skills-based, and data-driven approach that is aligned with IFC's business strategy.
• Strategizing, planning, and executing initiatives replated to the annual workforce planning process, develop the project plan, supporting tools, communications, and relevant materials.
• Strengthen and continuously improve the impact of strategic workforce planning through process simplification, enhancements in technology, and further linking with other HR initiatives such as job architecture, organizational effectiveness, talent reviews and recruitment.
• Provide strategic guidance to business and management by creating various workforce management scenarios and advising on the recommended path.
• Coordinate annual and quarterly planning, as well as monthly updates and replans, with various stakeholders.
• Advise and consult with cross-functional teams on both long-term and short-term workforce strategies.
• Make recommendations to senior management for continuous improvement and risk mitigation.
• Conduct research on external trends and best practices in strategic workforce planning and how HR processes can benefit from emerging technology and/or digital tools.
• Recommend optimal business strategies based on historical performance, predictive analytics, and scenario-based analysis.
• Contribute to the Digital HR Strategy to enhance HR service delivery and business partnership through adoption of AI, enhanced analytics, and other innovative technology solutions to digitalize and automate HR processes to optimize efficiency, elevate employee experience, and enhance business delivery effectiveness.
• Participate in managing change initiatives to ensure the successful adoption of digital HR tools and processes.
• Design and deliver workshops and briefings with guidance, tools, and templates to facilitate strategic workforce planning conversations with the business
• Provide training and support to HR team members on innovative technologies including leveraging AI and digital practices.
• Monitor and understand staffing trends that impact the completion of the workforce plans, raising risks and areas of opportunity.
• Develop knowledge bases by analyzing trends and business performance expectations.
• Build and monitor tools and reports to enable the leadership team to make effective capacity decisions.
• Monitor and track actual operations and performance to adjust and improve ongoing planning and performance.
Selection Criteria
• Minimum of 8 years of relevant experience in Human Resources, including at least 5 years focused on leading workforce planning projects.
• Master's degree in Human Resources Management, Information Technology, Business Administration, Economics, Statistics, Data Mining, or related field.
• Advanced skills using a statistical computing language and advanced domain of Excel, PowerPoint and Power BI; knowledge and experience working with PeopleSoft, a plus.
• Advanced project management skills to manage multiple projects from concept to implementation.
• Strong analytical skills and ability to think conceptually and make connections regarding workforce trends and issues.
• Ability to see big picture, think strategically, and deliver pragmatic and structured solutions to client/business needs.
• Excellent verbal and written communication skills in English with strong presentation skills
• Excellent teamwork and collaboration skills that allow one to thrive in a dynamic environment with changing requirements.
• Ability to work and collaborate across multifunctional teams as well as develop and maintain working relationships with staff at all levels and managers.
• A meticulous self-starter with a strong drive and results orientation who can work both independently and follow broad and complex instructions.
• Demonstrate exceptional judgment and discretion when dealing with confidential HR data.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC , including our values and inspiring stories.
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