Service Desk Team Lead

Looking for only British CitizensService Desk AnalystPrimary SkillsGraduate with Minimum 3+ years of experience in service DeskExcellent communication and conversation skills in English with a Versant Score of 70Good Knowledge of Incident, Change and Problem ManagementManage Service Desk activities, including:Owning overall responsibility for Incident and...

ICT Helpdesk Team Lead – Birmingham - On-siteWe are seeking an experienced ICT Helpdesk Team Lead to join our IT team in Birmingham. In this leadership role, you will oversee the ICT helpdesk operations, ensuring the efficient logging and resolution of support requests and incidents. You will lead a team of IT support professionals, manage IT assets, and...

Job Title: Service Delivery AnalystSalary: £32k - £38kLocation: Birmingham - 5 days on siteA leading brand in the UK is seeking a highly motivated and skilled Service Delivery Analyst to join their IT team at their Head Office in Birmingham. The successful candidate will play a crucial role in ensuring the effective delivery and support of IT services...

Service Desk Analyst (1st/2nd line)West London, On-SiteSalary - Competitive Salary plus bonus and bensWe are currently looking for a Service Desk Analyst to join a fantastic client of ours supporting over 2000 staff across head office, and remotely.This position requires someone on site 5 days per week in West London.Paying competitive salary plus bonus and...

This is a fantastic opportunity for either an entry level or experienced candidate to join a highly skilled IT Support Engineering Team. We are a fast growing SME who can offer not only a varied workload day to day, a long term career with multiple progression paths, but an environment that both promotes a social working environment aswell as a very...

Your role will be to oversee the delivery of core analytical functions within the Energy Services division, including bill validation, forensic analysis, monthly recharge, and P&L analysis.This is an office-based position located in Quinton, Birmingham.What we offerCompetitive salaryPaid holidays and sick payComprehensive benefits package including pension,...

Role Overview: As the Service Lead, you will oversee and integrate the Financial Assessments and Charging Team, Client Welfare Services, and the Commissioned Care Services Payments Team. Your role involves driving transformational change, developing strategic vision and business plans, and ensuring the effective management of the service portfolio.Key...

We are recruiting a Head of Contact Centre for a specialist UK bank in Birmingham. This role supports the bank’s strategic goals by leading the Contact Centre to deliver exceptional customer service through various channels (telephony, email, secure message), resolving complex queries, and managing customer complaints.Responsibilities:Lead the Contact...

Recruitment Team Leader – Perms DeskBristol, England (Hybrid Working)Brook Street Social CareCompetitive base salary + uncapped commission structureAbout Us:Brook Street Social Care is a leading recruitment agency specializing in the social care sector. We are committed to providing top-tier recruitment services to our clients, ensuring that they have...

Solutions Lead HPC/CAEOur client seeks a dedicated Solution Lead HPC/CAE to join their IT Service Strategy and Demand team. This role focuses on strategic planning, development, and governance of CAE and HPC solutions across the organisation. It is an ideal role for someone working in engineering who wishes to transition to information technology.Key...

Our client, a Top-100 Law Firm, is looking for a Administrative Team Leader to join their growing Birmingham team. This is an excellent opportunity for someone to develop their career in a leading law firm that highly value internal progression and development.The firm has an excellent reputation, a supportive and inclusive culture, and a genuine passion for...

Join us as the Lead Engineer for one of the biggest projects in London!!Overview:Responsible for the engineering, co-ordination, and execution of all engineering disciplines for medium-voltage and high-voltage substation projectsProvide the technical lead and coordination for all engineering activities for EHV/HV substation projects. Ensure that activities...

Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology.As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more.This position is working for our ADT brand. At ADT we are passionate...

Permanent // £51,251 Salary + Benefits // Staffordshire Based Are you interested in making a difference and supporting change within one of the UK’s largest Police Forces? Staffordshire Police are seeking a confident individual to take the role of ITIL Service Lead, to oversee the provision of excellent IT customer services across the force. As the ITIL...

Job Title: Customer Service ManagerLocation: Birmingham (On-Site)Salary: £50,000 Per AnnumContract Type: Full-Time, PermanentAbout the Role:We are excited to assist our client, a leading manufacturer and supplier in the furniture industry, in their search for a Customer Service Manager. Based in Birmingham, this role is integral to ensuring the seamless...

Job Description: Remote Infra Trouble shooting, Design & Solution. Hands on experience but not limited on Cisco devices. Willingness to work on rotational shifts, hands on working experience on MS office like Outlook, Excel, word, managing multiple monitoring screens, Network Management tools (NMS like Solar Winds - NPM, NNMi & NFA) and having fundamentals...

A fantastic opportunity for a Maintenance Team Leader has arisen to work for an international organisation based in the Wednesbury area.Salary – Up to £47,000 basic + PackageShifts – Monday – FridayLocation – WednesburySkills required for the job – Maintenance Team LeaderLeading a team of shift engineersDeveloping the teamGuide and develop the...

Software Solutions Director / Director of SoftwareAre you ready to lead innovation in a rapidly growing SaaS CRM and Billing System company? We are seeking a dynamic Software Solutions Director to leading a growing and ambitious software company to drive growth and success across the UK, US, and Australia.The RoleAs a Board Director reporting to the Managing...

Our client Carlo Salvi, a traditional Swiss company specializing and leading in metalforming machinery, is seeking a Technical Sales Lead for the local business unit. This is an exciting opportunity for an experienced, sales-oriented professional who is a confident decision-maker with a strong ability to drive growth and manage day-to-day operations.As the...

A client with an impressive reputation and international reach are looking to recruit a Secretarial Manager to join their Birmingham office on an initial 12 month contract.You will be leading a team of support staff within the PA function including entry level through to experienced professionals.Previously experience of working at a level where you are...