Service Desk Analyst

3 weeks ago


Ealing UK, West London, United Kingdom Revoco Full time

Service Desk Analyst (1st/2nd line)

West London, On-Site

Salary - Competitive Salary plus bonus and bens


We are currently looking for a Service Desk Analyst to join a fantastic client of ours supporting over 2000 staff across head office, and remotely.


This position requires someone on site 5 days per week in West London.


Paying competitive salary plus bonus and benefits and NO on-call/out of hours.


What they want from you…

  • Experience supporting a high volume of end users, in a fast-paced environment.
  • Can offer fantastic customer service and communication skills over the phone, in writing and face-to-face.
  • Proficiency in Microsoft Technology/Products, Windows 10 and Office 365, Active Directory and more.
  • Mac/iOS support a 'nice to have' but not essential.
  • Have a history with creating and managing tickets, ideally with ServiceNow.
  • Must have excellent interpersonal skills and both face to face and telephone manner.


What they can offer you…

  • A competitive salary, based on your experience.
  • A clear progression path, offering training in new technology along the way.
  • A generous benefits and bonus package.


Candidates must be able to commute to site 5 days per week.


Sponsorship not offered at this stage.


For more information please get in touch.


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