Service Desk Lead

Job Description - Service Desk Team LeadWe are seeking a highly organized and client-focused Service Desk Team Lead to serve as the primary liaison between our service technicians and clients. As the Service Desk Lead Manager, you will play a crucial role in ensuring effective communication and exceptional service delivery. We are looking for an energetic,...

Minimum Qualifications:Experience: 5-7 years in customer service technology, with Lead experience.Skills: Strong communication, problem-solving, and organizational skills; ability to manage multiple tasks in high-pressure situations.Education: High school diploma required; college degree preferred.Key Responsibilities:Supervise and Manage Team: Oversee the...

Job title: Technical IT Service Desk AnalystLocation: Newcastle - NE12Contract length: 6 month initial contract - Potential to extend Shift Pattern: Monday - Friday shifts between 7.30am - 17.30pm on a Rota basis - Onsite to begin with and then potential to go Hybrid once you are embedded into the positionRandstad Sourceright, a leading provider of RPO & MSP...

Excellent opportunity for Service Desk Analyst to be part of our Infrastructure services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data...

Job Title: Service Desk Engineer (12 month fixed term contract)Location: Bath Salary: £30,000The Role:Handling support tickets, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.Serve as the first point of contact for remote technical issues.Provide quick and effective technical support to minimise user...

About usAmiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim...

Tradition is the interdealer broking arm of Compagnie Financière Tradition and one of the world's largest interdealer brokers in over-the-counter financial and commodity related products. CFT is represented in over 28 countries, employing over 2,500 people.Tradition’s goal is to provide superior client services. It believes its business success is a...

3-4 yrs of University education post High school (B.Sc. or Diploma)1-2 yrs diploma in Information Technology. Preferred MCP/MSCE/MSCA or HDI CSS.3-5+ years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.Technical helpdesk or technical call center experience is necessary.Disciplined,...

Customer Service Team Supervisor Ref: VN071 Reigate, UKThe OpportunityWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Team Supervisor. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will lead, organise, motivate and coach a team to...

About the Company - Our Local Authority client based in West Yorkshire is currently recruiting for an Interim Director of their Environmental Services Team asap. This is a full time, ongoing temporary contract for at least 6 months offering hybrid working and a day rate of between £475 - £550 per day Umbrella LTD (£375 - £430 PAYE). The purpose of the...

Field Services EngineerAs part of a Field Services team, you will support our customers and their end-users by providing general advice and guidance as well as working on Incidents and Service Request that cannot be completed remotely by our Service Desk. You will need to work to defined SLAs as well as assisting our Project teams with deployments and other...

Junior Sales and Marketing AssistantAre you passionate about face to face marketing and eager to launch your career in a dynamic and thriving environment? The Lead Network Group is looking for a Junior Marketing Assistant to join our team and support our offline marketing efforts. If you're a creative thinker with strong communication skills and a drive...

Delivering True Beauty - BIG® are global leaders in hair extensions, professional hair styling tools and luxury haircare, with direct to consumer, trade and wholesale divisions. We are powered by a team of over 500 ambitious, beauty experts - incorporating 12 brands in 9 countries, across five continents. Our 12 international brands include Beauty Works,...

Role: Service ManagerSalary: £DOE plus benefits Job Location: Chorley The role We’re looking for a Service Manager to join and lead our Managed Service support desk. This role requires an individual with previous experience managing a support team within an IT Managed Service Provider.As the Service Manager, you will be the linchpin, ensuring our team of...

Thor CompaniesEstablished back in 2012, with the aim to be a vibrant and dynamic company, we have since grown into a recognised global brand. With offices located in London, Stockholm and New York, our skilled associates work in partnership with some of the world’s most successful clients across the core markets of Life Sciences, Engineering and...

About usLuxury Promise (LP) is a leading technology and social commerce-driven luxury resale platform where customers can buy, sell, and swap their preloved luxury goods within a globally inclusive community. Headquartered in London, United Kingdom and with hubs in the Middle East, Asia and US – LP is rapidly scaling and expanding into new markets to...

Job Opportunity: Customer Support Manager (Remote/Hybrid)Are you ready to make an impact with a leading SaaS company? We are seeking a dynamic Customer Support Manager to join our forward-thinking team. You'll play a pivotal role in enhancing customer satisfaction and streamlining support processes, all while fostering a proactive learning...

Application Support / SQL / JIRA / ITILPerm Application Support Analyst, hybrid working, London based insurer, upto £41k base + bonus & benefits.KEY SKILLS:Excellent communication skillsKeen eye for detailExperience with ITIL framework and JIRA Service Desk toolExperience of User management toolSome SQL or other Database scripting language skillsTHE...

GRG are delighted to be partnering with a thriving organisation, who are looking to expand their team! We are seeking a highly motivated and organised Operations Support Coordinator to join their Birmingham offices, on a full-time, permanent basis. The role is required to be in office, Monday - Friday and is paying between £24K-£28K.This is a fantastic...

Attribution Search are supporting a Quant Hedge Fund who are seeking a skilled Risk Manager to join the business and oversee both market and operational risks. Taking a leading role in identifying, assessing, and managing both market and operational risks within the firm, you will collaborate closely with portfolio managers, traders, and operations teams to...