Operations Manager

2 weeks ago

London, UK, United Kingdom WELLCOME TRUST Full time

Salary: £53,879

Closing date: Monday, 16 September 2024

Contract type: Permanent

Wellcome Collection is a free museum and library exploring health and human experience, where you can enjoy exhibitions, museum and library collections, public events, and a vibrant shop and café. We also publish books and online stories.

This is a great time to join Wellcome Collection as we recently introduced a new ten-year strategy and this role will play an important part in bringing our vision; "a world where everyone's experience of health matters" to life.

Wellcome Collection is part of Wellcome Trust, a global charitable foundation that supports science to build a healthier future for everyone. Wellcome Trust plans to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone.

We are looking for a permanent Operations Manager to provide executive level support to the Director of Wellcome Collection on a permanent basis.

What will I be doing?

The Operations Manager will assist other key members of the team to ensure that the co-ordination and logistics of key Wellcome Collection activities run smoothly. The role holder will also carry out operational and coordination tasks related to the governance of Wellcome Collection's Leadership team. Therefore the ability to building strong relationships, work in partnership with and communicate well within a team will be critical.

The Operations Manager joins meetings of the Corporate Affairs Senior Leadership Team and is expected to participate actively in discussions as well as taking minutes to provide a view of operational and delivery considerations.

We are looking for someone who can:

  • Act as the first point of contact for requests for the Director's time and input, answering appropriate questions on their behalf, prioritising effectively, and steering colleagues towards the most suitable solutions to their needs.

  • Organise key meetings and appointments, ranging from critical and urgent discussions with time-poor senior executives, to departmental meetings and external events. This includes assisting with the preparation of the agenda and associated materials for regular Leadership Team meetings, as well as taking minutes and updating on project delivery dates where appropriate.

  • Prepare documents for the Director including correspondence, reports, minutes, briefing notes, presentations, Board papers, and other materials.

  • Work with Finance and the WC Strategy & Governance teams to ensure that expenditure is tracked and that the Director of Wellcome Collection has the necessary visibility and oversight when required.

  • Liaison with key business partners from other operational functions such as People, Digital & Technology and Facilities & Workplace, so that the Director of Wellcome Collection receives the assistance needed.

  • Contributing to a diverse and inclusive culture across Wellcome Collection, working across departments in line with Wellcome's beliefs and values.

Is this job for me?

The Operations Manager is a critical role that supports the Director of Wellcome Collection to execute Wellcome Collection's vision and strategic priorities. As well as providing Executive Assistant support, the Operations Manager will undertake specialist projects for the Director of Wellcome Collection including the end-to-end organisation and management of events and meetings.

We are looking for someone who:

  • Is an experienced Executive Assistant who is highly IT literate, and has operated at Executive Committee or Board level or as a Senior EA, Office / Operations or Business Manager of a large department.

  • Is able to develop a strong comprehension of the priorities of the Director of Wellcome Collection, the wider WC departments, and Wellcome as a whole, and can use this to take the initiative and make decisions.

  • Is highly proactive and organised and works in an agile, flexible manner and delivers work through inclusive practices in line with Wellcome beliefs and values

  • Has experience of managing projects, budget and event management and producing presentations and communications at Executive level.

  • Has excellent interpersonal and communication skills, is able to build strong relationships (internally and externally) at all levels, and has the ability to strategically manage the time of the Director of Wellcome Collection

  • Is able to work in partnership within teams with confidence and initiative whilst being highly empathic and appreciative of the priorities of Wellcome Collection as a whole.

To apply please upload your current CV and complete our short application.

Interview dates: Week commencing Monday, 30 September 2024

You can view the full job description on our website.

You can read more about the benefits we offer our employees on our website

Ways of working

We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. We are currently working 3 days per week (Tuesday, Wednesday and Thursday) from our Euston Road offices (as part of our hybrid Ways of Working) with the remaining 2 days working either remotely or in the office.

Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includes making adjustments for people who have a disability or long-term condition. Please visit our website for more information on adjustments and accessibility, or contact us at .

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