Operations Assistant

6 hours ago


Watford UK, Hertfordshire, United Kingdom People Marketing Fashion Recruitment Full time

I am partnering with a globally recognised organisation who is looking to appoint an additional head into their Operations team. This business is a key player in the branded fashion world


The role will be to support the Operation Managers across managing orders and deliveries with their wholesale partners. You will raise PO’s and place with the factories, loaded data onto the ERP system, collate delivery reports, and schedule deliveries and relevant documentation.


You will be working with a multi-faceted business who house a number of well-known fashion brands.

This role requires you to have excellent IT skills- Excel in particular.



Operations Assistant- The Role

  • Follow up and track Purchase Orders (POs) from customers and ensure timely processing.
  • Communicate and resolve any queries on orders with customers and factories.
  • Upload styles, sales orders (SOs), and POs in the ERP system.
  • Perform housekeeping tasks in the ERP system to ensure accurate and up-to-date data.
  • Send POs to factories and sales order confirmations (SOCs) to customers.
  • Coordinate with logistics teams to ensure timely shipments and deliveries.
  • Monitor delivery schedules and update customers on any delays or issues.
  • Provide barcodes and packing and shipping instructions to factories.
  • Process stock into inventory, allocate orders, raise picking tickets and invoices.
  • Send weekly order books to the customers and chase them for booking
  • Process booking forms and communicate delivery schedule with warehouses
  • Advise customers on order status, delivery delays, and any related issues.
  • Address queries from credit control and finance departments
  • Ensure accurate and efficient reporting throughout each sales season.
  • Work with factories and shipping departments on salesman samples.
  • Address and resolve any queries related to salesman samples.
  • Support the Operations team with ad-hoc tasks related to sales and purchase orders.
  • Assist with any additional tasks related to customer order management, sales support, and internal operations.




Operations Assistant- The Person

  • A natural ability to multi-task with strict adherence to deadlines.
  • Strong detail orientation with excellent time management and organizational skills.
  • Tech savvy – Outlook, Excel, Word. Would be able to pick up using the company ERP system quickly.
  • Outstanding communication and follow-up skills.
  • Eagerness and ability to thrive in a fast-paced environment, driven by teamwork and collaborative innovation.
  • Self-starter and solution-oriented and able to manage own workload.
  • Industry experience is a plus but not a mandatory requirement.




We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.



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