Dealership Operations Assistant

11 hours ago


Watford, Hertfordshire, United Kingdom Renault Retail Group Full time
Job Description

We are seeking a highly motivated Service Driver to join our team at Renault Retail Group. As a key member of our Service Department, you will be responsible for supporting our team in delivering exceptional customer experiences.

About Renault Retail Group:

Renault Retail Group is a national network of automotive dealerships representing Renault, Dacia, Nissan, and Alpine. With a strong presence across the UK, we pride ourselves on delivering outstanding customer satisfaction.

Main Responsibilities
  1. Support our Service Department by collecting and delivering customer service vehicles within our designated market area.
  2. Coordinate the control and organization of customer vehicles as they arrive for regular servicing.

Duties and Requirements:

  • Conduct thorough damage check inspections on received vehicles.
  • Park cars safely and securely in designated areas.
  • Accurately collect and record vehicle mileage data.
  • Implement Covid-secure measures when interacting with customers and staff.
  • Handle vehicle touch-points and paperwork efficiently.
  • Deliver an outstanding customer experience through excellent communication and professionalism.

Working Hours and Salary:

This role operates Monday to Friday, 8am to 6pm, with a one-hour lunch break, totaling 45 hours per week.

We offer a competitive salary of £28,080 per annum, based on location and experience, plus additional fringe benefits such as 25 days annual leave, pension scheme, subsidised car option after 3 months' service, and career opportunities within the Group.



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