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Event Operations Supervisor

3 months ago

Central London, London, United Kingdom The Athenaeum Hotel & Residences Full time

We're an award-winning independent, family owned 5-star hotel dedicating ambition, experience and passion into delivering an individual service for our guests. Our team is at the heart of everything we achieve – we're intent on balancing our people, profits and planet, creating a great place for our teams to work and we're delighted to have had this recognised nationally again this year as one of the “Best Places to Work” in the Hospitality Industry.

As our Events Business kicks off again and we look to a busy year ahead, we are looking for an experienced Events professional with a fabulous and engaging personality, to join our highly successful and award-winning team as Event Operations Supervisor. We are eagerly anticipating the next stage of our own journey…Is it time to start the next chapter in yours?

Forming part of the Food and Beverage Management team, your role as Event Operations Supervisor is to lead and manage all our meeting and events business ensuring you are delivering fantastic experiences for every event, focused on the highest quality of service. Whether it's setting the room for a high-profile meeting, liaising with our event planner to create a tailored experience for a new customer or providing special touches for our regular guests, our Event Operations Supervisor is certainly a key contributor to the hotels success and reputation of being a place to meet, delight and entertain. This is a hands-on role – you'll be a role model for the team you work within

Is this role right for me? We're looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values “Creative, Ambitious, Respectful and Ethical” in everything we do, want someone to join us who can further the ambition of our brand by contributing to a team and a culture that ensures we reach our goals.

With proven supervisory experience in a high-quality and very personalised meetings and events or food and beverage operation, the successful candidate must also be able to demonstrate they have:

  • Engaging personality – a customer facing presence, a rapport builder, a host.
  • Exceptional communication – able to build relationships with all stakeholders.
  • Able to be calm and assured under pressure.
  • A passion for standards and service.
  • Leadership capability – leads from the front and delegates effectively.
  • A developer of people, a proven coach and hands on trainer
  • Well organised and structured in approach.
  • Confidence to demand high standards from others, in a respectful manner.

What's in it for you? Exceptional people deserve to be recognised and rewarded, so you can expect an extensive benefits package including:

  • Work/life balance
  • Health, dental, and retirement benefits
  • Wellbeing financial support
  • Ongoing training and development opportunities
  • Employee discounts and dining & stay privileges
  • A supportive and inclusive work culture

What next? If you are truly passionate about delivering the highest standards of service for your guests and see yourself as part of a diverse, people focused independent spirited team who deliver amazing hospitality consistently, then apply now to be our next Event Operations Supervisor.

If you're looking for the #bestplacetowork, look no further


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