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Senior Supporter Engagement Officer

2 months ago

London UK, UK, United Kingdom Centrepoint Part time

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Supporter Engagement Officer – Mid-value to join our vibrant and successful Individual Giving team based in Aldgate, London.


About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.


In this key role, you will play an integral part in the Individual Giving team, helping to meet their target of raising over £24million from supporters in FY 2024/25.

This is your chance to play a vital role in delivering Centrepoint’s Mid-value programme and stewardship journeys.


About you

  • Effective communicator with natural ability to facilitate open and honest conversations.
  • Able decision maker with a can do attitude.
  • Respectful and empathetic, always considering the impact on our young people.
  • Flexible, always adapting to changing needs.
  • Engaging, committed to self-development by engaging with training and continuous learning.
  • Proactive, always looking for creative ways of working.



What you’ll be doing

  • Report to the Senior Supporter Engagement Manager, and lead on the Mid-value programme.
  • Manage relationships with Mid-value donors typically giving £1,000 - £5,000 a year. Cultivate, steward and solicit donations, and grow year-on-year income from this valued group of supporters.
  • Develop and implement a communications plan for Mid-value donors, including programme proposals, targeted appeals, inspiring updates and impact reports, as well as collaborating on supporter events and online webinars.
  • Drive forward stewardship journeys to deepen supporter engagement, understand motivations for giving, build long-term relationships and increase lifetime value.


Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

  • 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
  • Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
  • Private Medical insurance
  • Income protection
  • Employer pension contributions of 5%
  • Access to Cycle 2 Work loan scheme
  • An interest-free travel loan


At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.


We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment



Don’t miss out on this fantastic opportunity to join our team as a Senior Supporter Engagement Officer – Mid-value click ‘Apply’ now