Sales & Distribution Manager

Base Pay £75,000Travel up to 50%JOB SUMMARYThe Sales & Distribution Manager should be highly motivated and technically skilled to be able to drive sales and expand our distribution networks. The Manager should possess a strong technical background in chromatography, scientific and diagnostic instrumentation, excellent sales and negotiation skills, and experience in managing and expanding distribution networks. This position involves identifying and developing customer relationships, growing sales revenue, and expanding a distribution network.ESSENTIAL DUTIES AND RESPONSIBILITIESSales Strategy & Market ExpansionDesign and execute strategic sales plans to boost market presence and achieve revenue goals.Distributor Management & GrowthManage and expand relationships with existing distributors, ensuring alignment with company strategy, pricing, and compliance standards.Identify, evaluate, and onboard new distribution partners in target markets.Develop joint business plans with distributors to drive revenue growth and market penetration.Work closely with operations to optimize inventory levels and maintain a balance between customer service excellence and cost efficiency.Develop strategies to reduce distribution expenses, enhance operational efficiency, and improve customer satisfaction.Sales & Revenue DeliveryAchieve or exceed sales targets through effective distributor channel management.Monitor distributor performance using KPIs, pipeline reviews, and quarterly business reviews.Negotiate pricing, terms, and contracts in alignment with company guidelines.Respond to customer inquiries promptly and professionally to ensure effective service.Work closely with engineering to troubleshoot product-related issues, offering technical expertise and solutions as needed.Collaborate with engineering to deliver tailored solutions based on customer-specific requirements.Manage customer complaints and returns with professionalism, prioritizing resolution and retention.Market Development & IntelligenceGather and analyze market insights, competitive activity, and customer needs to inform business strategies.Collaborate with marketing to support product launches and distributor sales enablement activities.Provide distributor feedback to product management to support continuous improvement and innovation.Cross-Functional CollaborationPartner with supply chain, operations, and customer service to ensure reliable product availability and high customer satisfaction.Work closely with quality teams to ensure distributors have the adequate support to meet medical device compliance requirements.Support forecasting, demand planning, and inventory management for distributor accounts.Work as directed by Manager.EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGSA minimum of 3 years' experience in managing distribution networks in the medical or biopharmaceutical industry.Experience in technical component sales and solution delivery to OEMs, ideally within a background as an analytical chemist, laboratory technicians, or service engineers in the pharmaceutical, biotechnology industries is a plusPreferred expertise in chromatography and related components.A proven track record of consistently achieving or exceeding sales targets.Exceptional skills in negotiation, communication, and presenting to diverse audiences.Strong ability to cultivate long-term customer relationships and deliver outstanding customer service.Outstanding proficiency in spoken and written English.Comprehensive experience in all facets of key account management.Advanced literacy, numeracy, and computer skills, paired with strong technical aptitude.In-depth understanding of customer and market dynamics and evolving requirements.Willingness and ability to travel up to 50% of the time for business needs.COMPUTER AND SOFTWARE REQUIREMENTSExperience with Epicor a plus.Microsoft: Office 365; SharePoint; Teams and OneNote preferred.Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.Ability to work with general office equipment.Ability to work with and understand databases a must and the ability to learn technical skills.PHYSICAL REQUIREMENTS & WORK ENVIRONMENTShall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.Must have enough endurance to perform tasks over long periods of time.Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.Must be able to listen and respond to questions and instructions in English.The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.