Sales Assistant
2 weeks ago
AJW Distribution Ltd is an independently owned family run company that supplies roofing, cladding, and general building materials to various contractors, builders, building merchants, and the general public.
At AJW Distribution, we believe that service is the most important part of what we do. As a result, we always go that extra mile to satisfy our customers' needs and requirements.
About the role:
We're looking for a motivated and customer-focused Sales Assistant to join our busy branch team. You'll be on the front line dealing with our customers that come into our branch. As part of the branch team, you will play a vital role in our continued success, providing a first-class service.
The role involves serving customers at the trade counter and processing sales orders.
Key Responsibilities:
No two days are ever the same in branch life at AJW, and that's what makes it exciting.
Our success is built on strong relationships with our customers, so it's essential that you're friendly, approachable, and dedicated to delivering the highest standards of service. You'll quickly get to know our customers by name and play a key role in making their experience with AJW a great one.
Here's what the role involves:
- You'll be based on the trade counter, acting as the first point of contact for all customers.
- Processing customer orders, preparing quotes, and ensuring all enquiries are handled efficiently, whether in person, by phone, or by email.
- Booking in supplier deliveries and keeping the sales area clean, organised, and welcoming.
- Managing stock on the shop floor, ensuring products are displayed correctly and replenished as needed.
- Following up on quotations within set timeframes to maximise opportunities and recording any lost quotes with reasons provided to your Branch Manager.
- Providing general administrative support to the Branch Manager, including filing sales records and maintaining accurate documentation.
- Coordinating samples, brochures, and product information to support customer enquiries and help drive sales.
Safety and attention to detail are at the heart of everything we do, and you'll play your part in maintaining a tidy, efficient, and professional working environment at all times.
Benefits:
Pension, onsite parking, company sick pay, health cover, death in service cover, service related holiday entitlement increases, paid Christmas shutdown, cycle to work scheme, DSE related eyesight tests and contribution to glasses of up to £100.
The ideal applicant will fit with our important Company values. They will:
- Listen to everyone and communicate in a clear and concise manner
- Treat everyone with respect
- Provide exceptional service to all our customers
- Work together with everyone to achieve our very best
The successful candidate will be eager to learn and develop their skills. They will be computer literate and be capable and keen to learn new systems and procedures. The ideal candidate will need to hit the ground running with the key attributes to quickly become a key member of our team.
If you feel you would fit into the AJW family business and you have the drive to succeed, then we'd love to hear from you. Please apply for this role via our HR department.
Job Types: Full-time, Permanent
Pay: £25,500.00-£27,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
Work Location: In person
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