Reception Team Leader

21 hours ago


Central London, United Kingdom Strictly Recruitment Full time

Job DescriptionJob Title: Reception Team Leader Location: City of London Salary: £35,000 per annum Firm: A well-established, highly respected law firmA leading and well-known law firm is seeking a Reception Team Leader to oversee the front-of-house function at one of its flagship offices. This is a key role responsible for ensuring an exceptional client experience while managing and developing a small reception team.The RoleAs Reception Team Leader, you will be the first point of contact for clients and visitors, setting the tone for the firm's professional standards. You will manage two reception staff, ensuring smooth day-to-day operations and consistently high levels of service.Key ResponsibilitiesLead, supervise and support a team of two receptionistsEnsure a professional, welcoming and efficient front-of-house service at all timesManage reception rotas, holiday cover and daily workloadsAct as the main point of escalation for reception-related queriesLiaise with internal departments to ensure seamless client journeysMaintain high standards of presentation across reception and client areasHandle incoming calls, visitor management and meeting room coordination when requiredAbout YouProven experience in a reception, front-of-house or client-facing role, ideally within a professional services or legal environmentPrevious supervisory or team-leading experienceConfident, polished and highly professional mannerStrong organisational and communication skillsAbility to lead by example and motivate a small teamCalm and effective under pressure, with excellent attention to detailWhat's on OfferCompetitive salary of £35,000 per annumOpportunity to work with a prestigious and reputable law firmProfessional and supportive working environmentLong-term career development within the firmIf you are an experienced front-of-house professional looking to take the next step into a leadership role within a respected legal practice, we would love to hear from you.



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