Reception Team Leader

23 hours ago

London, United Kingdom Portico Corporate Reception Management Full time

**Company Description**
Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for a Reception Team Leader, who is organised, customer focused and bursting with personality, to oversee our ground floor reception team based in a building in West London.

The Team Leader will demonstrate effective rota management and strategic planning of team holidays, as well as mitigating against sickness and other absence.

Alongside the duties to their team, the Team Leader will also be the “go-to” person for welcome services, community engagement, and front of house services provided in the building. They will implement and oversee all policies and procedures, owning the reporting of our statistics and innovation.

The Team Leader will also coordinate onsite events, providing the very best corporate entertainment experiences within the building’s incredible spaces.

Shift pattern: 40 hours per week, with shifts from 8am-6pm, Monday-Friday.

**Salary**: £37,800
**Qualifications**

Supervisory or management experience is also essential.
- Have the flexibility to adapt to changing circumstances, priorities, and client requirements while maintaining a high level of professionalism and service quality.
- Demonstrate a track record of delivering exceptional customer service and ensuring client satisfaction within a corporate reception environment.
- Demonstrate proactive engagement with their team, client and relevant stakeholders.
- Have the ability to handle and resolve complex issues and conflicts in a professional and timely manner.
- Maintain a high level of professionalism and composure.
- Have strong verbal and written communication skills to effectively interact with visitors, employees, and stakeholders at all levels of the organization.
- Experience in building and maintaining positive relationships with clients, key stakeholders, and service providers to ensure seamless operations and client satisfaction.
- Proficiency in managing multiple tasks and priorities and ensuring efficient operations in a fast-paced reception environment.
- Strong attention to detail to ensure accuracy in visitor management, documentation, and adherence to company policies and procedures.
- Experienced using the full Microsoft Suite of programs.

**Additional Information**
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.

  • Reception Team Leader

    1 week ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Portico are on the lookout for charismatic and customer focused Reception Team Leader, for a multi-occupied corporate building in central London. The primary role of the Reception Team Leader is to look after a portfolio of reception spaces across 3 buildings, providing leadership and direction to a small team of receptionists. Alongside this, the...

  • Reception Team Leader

    2 weeks ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    3 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time £42,000 per year

    Company DescriptionPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engagingOur family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    7 days ago

    London, United Kingdom Portico Corporate Reception Management Full time

    Portico are currently on the lookout for a Front of House Team Leader based in the London Bridge offices of one of the big four auditors. We are looking for a Team Leader who can deliver 5-star service in high end corporate environment. The role consists of reception, meet & greet, administration tasks, room bookings and liaising with Office Managers and...

  • Reception and Office Services Team Leader

    23 hours ago

    London, United Kingdom Portico Corporate Reception Management Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Supervisor

    23 hours ago

    London, United Kingdom Reception Full time

    **_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Reception Team Leader

    23 hours ago

    London, United Kingdom Paddington Green Health Centre Full time

    The following are the core responsibilities of the Reception Team Leader. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Reception Team Leader will be responsible for: a. To primarily be one of the reception team and deliver all reception duties to the required...

  • Reception Team Leader

    1 week ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Leader **Job Type**:Full Time **Job Reference**:REQ5179 **Date Posted**:8 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our **Reception Team leader**, you are the first and last person our guests see. Your helpful, can-do approach...

  • Reception Team Leader

    1 week ago

    London, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Reception Team Leader

    1 day ago

    Central London, United Kingdom Strictly Recruitment Full time

    Job DescriptionJob Title: Reception Team Leader Location: City of London Salary: £35,000 per annum Firm: A well-established, highly respected law firmA leading and well-known law firm is seeking a Reception Team Leader to oversee the front-of-house function at one of its flagship offices. This is a key role responsible for ensuring an exceptional client...