Call Centre Agent
2 weeks ago
We are a people focused and dynamic contact centre with flexible working and permanent opportunities for full and part-time working. We offer 40 / 35 / 30 and 24 hour contracts to suit different working patterns.
We work on behalf of charities receiving inbound calls and making outbound calls to their current supporters or warm leads who have shown an active interest in work they do. You will be part of a dedicated team responsible for generating donations for the causes we represent. You may be new to this role or an experienced contact centre advisor but will relish the challenge of developing inspiring conversations with our donor base. Full training and support will be given to help you have inspiring conversations with these supporters and gain commitments to help make a difference.
After a period of training and coaching (we find a minimum of 4 weeks in the call centre is necessary), you will have the opportunity to work from home.
This is what we can offer:
- **Great pay** - Starting annual salary is £20,800 for a 40 hour week, pro-rata thereafter
- **Great incentives** - £2,000 per year additional pay (average incentive)
- **Opportunity to progress** - Joining at Grade 1, there is opportunity to advance to Grade 4 with further opportunities to join the call centre management team
- **Great environment** - modern spacious office with breakout area.
- **Great Team** - we all work hard but enjoy what we do and have a great time.
- **Great Training** - lots of that so you’re great at what you do.
- **Great systems** - Cloud based easy peasy system.
- **Great location** - We're at the Pilgrim Centre with easy parking if you want to drive. There’s also a work form home option.
- **Varied role** - with over 30 clients there’s lots to learn and lots of different challenges.
- **Valued** - helping to raise money for great causes feels good. Honest. We and the charities we work for value everyone who helps.
Ideally you’ll have the following qualities we’re looking for.
- Strong communicator and relationship builder
- Confident and outgoing
- A great attitude
- A love for working as part of a team
Core opening hours are 9.00am to 8.00pm Mon-Fri, 10.00am to 5.00pm Sat & Sun with shift patterns within these opening hours. Shift lengths vary between 5 and 8 hours, you will be required to work a mixture of daytime, evening & weekend hours.
We are committed to equality, diversity, inclusion and to creating a working environment where everyone can be the best they can be, where they feel welcomed, are safe, free of harassment and discrimination.
DTV Optimise actively recruits for the following: Customer Service Advisor, Sales Executive, Sales Representative, Call Centre Sales Agent, Sales Advisor, Telesales Executive, Outbound Call Centre Agent, Charity Fundraiser, in Bedford.
**Job Types**: Full-time, Part-time
Part-time hours: 24 per week
**Salary**: £20,800.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Company pension
- Flexible schedule
- On-site parking
- Work from home
Schedule:
- Day shift
Application question(s):
- Please tell us why you would like to work with us?
-
Telesales Agent, Telesales Agent
2 days ago
Bedford, United Kingdom Pilgrim's Europe Full timeTelesales Agent Join to apply for the Telesales Agent role at Pilgrim's Europe. Job Title: Telesales AgentLocation: SharnbrookJob Type: Permanent contract, Part timeExpected hours: 30 hours per week Key Responsibilities Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries. You may...
-
Estate Agent
4 days ago
Bedford, United Kingdom Fine & Country Full time**Estate Agent - Dealing with Luxury Homes** **Fine & Country** **Bedfordshire** Are you an experienced Estate Agent, Manager, Lister or Valuer? Fine & Country have an immediate opening for a Partner Agent to work the premium housing market in Bedfordshire and the surrounding areas. **_How much can you earn:_** Our average fee is currently £20,000 and...
-
Part-Time Telesales Agent
2 days ago
Bedford, United Kingdom Pilgrim's Europe Full timeA growing business offering community services is seeking a Telesales Agent to join their Bedford team. The role includes managing customer calls, handling service inquiries, and providing top-notch customer care. Ideal candidates should be proactive, have excellent communication skills, and passion for sales. Training is provided, alongside benefits like...
-
Commercial Real Estate Sales Agent
2 days ago
Bedford, United Kingdom WizeHire, Inc Full timePosted a month agoDescriptionTake Your Sales Career to New Heights in Commercial Real Estate!Are you a motivated sales professional ready for an exciting challenge? If you’re passionate about sales and eager to make an impact in the dynamic world of commercial real estate, we want you to join our high-performing team!Why Join Us?Expert Training &...
-
999 Emergency Call Handler
1 week ago
Bedford, United Kingdom East of England Ambulance Service NHS Trust Full timeNational Role Outline Our Emergency Call Handlers are our first point of contact, answering emergency and urgent care calls for people calling our 999-service. Call Handlers are fully trained, using our most advanced computerised technology, to quickly identify needs and escalate calls, to ensure the appropriate care, services or advice is provided. A...
-
Contact Centre Administrator
2 weeks ago
Bedford, United Kingdom Circle Health Group Full timeCircle Integrated Care is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one...
-
Police Call Handlers
6 days ago
Bedford, United Kingdom Crooton Full timePolice Call Handlers Are you the kind of person who wants to support your community and make a difference? No two days are ever the same, each day you learn and expect the unexpected. At 477 square miles and with 664,500 people Bedfordshire is one of England’s smallest (yet most diverse), counties and faces complex crime challenges more usually seen in...
-
Emergency Clinical Advice and Triage Centre
2 weeks ago
Bedford, United Kingdom East of England Ambulance Service Trust Full timeAn exciting opportunity has arisen to join the Emergency Clinical Advice & Triage Centre (ECAT Team) in one of our EOC sites based in Bedford, Chelmsford or Norwich (negotiable) for an experienced Administrator. The role of an ECAT Assistant is to primarily to assist in the smooth running of a busy triage hub within the Ambulance Emergency Operations Centre...
-
Nhs 111 Call Handlers, Bedford
13 hours ago
Bedford, United Kingdom Herts Urgent Care Full time**NHS 111 Call Handlers** - FTE Training salary pay: £17,550 per annum - FTE Post-training salary pay: c.£20,000 per annum - FTE Post-probation salary pay: c.£22,000 per annum (dependant on work pattern) As a NHS 111 Call Handler you’ll be the first point of contact for people calling the NHS 111 number. You’ll listen carefully to the symptoms that...
-
Flitwick Leisure Centre
1 week ago
Bedford, United Kingdom YOUR Personal Training UK Full timeEveryone Active is a leading leisure management company. They specialise in the development and management of over 230 leisure and cultural facilities across the UK either working with, or as agent of, more than 65 local authorities.If you are interested in self-employed Personal Trainer jobs with Everyone Active, then we would love to hear from you. By...