Customer Service Consultant

1 day ago

StocktonOnTees, United Kingdom UKInsuranceNET Full time

Are you looking to kick start your career in an office? Are you passionate about providing amazing customer service? If so, this could be the role for you.
We are looking for a Customer Service Consultant to join our team. No experience is necessary as full training will be provided. The only requirement is that you will have excellent communication and customer service skills and be confident using a computer.
If you love helping customers, are motivated to be the best you can be and want to be part of an amazing team we want to hear from you. We provide great benefits, a fantastic place to work as well as opportunities to learn and gain industry recognised qualifications
**Job Role **
- Someone who is not afraid of a challenging role
- An excellent communicator
- Driven to exceed customer expectations through great service
- Able to manage multiple tasks and maintain accuracy
**What will your responsibilities be? **
- Renewing and adjusting insurance policies
- Liaising with underwriters and insurers
- Supporting fellow team members
**Further information **

As well as a competitive salary we offer the following benefits -
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-206397

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