Seasonal Team Member

**YHA BROAD HAVEN Welcomes You to a Unique Place of Work**

**This position is a live out position.**

This role is to join our team in a fast paced environment, with a happy, hardworking attitude. We encourage, support and uplift each other. There will be times when you will be working alone in the evenings between 5pm and 11pm as well as working as part of a busy team during the day. The role consists of varying shift patterns through the week between the hours of 6:30am - 11pm.

Our hostel is located in the beautiful setting on the Pembrokeshire coast. If you love the sea, outdoors, enjoy working with a fabulous team of individuals and have a passion for the national park and its abundance of wildlife then look no further.

We offer 15 rooms with 79 beds. 3 x Glamping land-pods, Sea-view Cafe, and live music during high season.
We are dog friendly, and committed to offering our guests and customers the best experience.

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. At YHA Broad Haven, we believe in valuing our team members and ensuring they have access to great perks:

- ** Competitive hourly rate**: We offer a pay of £11.44. This role is Flexible, 25 - 36 hours per week, fixed term contract.
- ** Exclusive benefits**: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
- ** Free YHA Membership**: Receive a complimentary YHA Membership each year.
- ** Travel and adventure**: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

**Become a Vital Part of Our Inclusive Team at YHA - Your Journey Starts Here**

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team.

**The Role: Your Key Contributions**

As a Hospitality Team Member, you'll play a crucial role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, regardless of your background or experience.

**Your Responsibilities**
- Providing warm hospitality and great customer service to all our customers, members and guests.
- Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
- Utilising our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
- Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
- Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guests.
- Cashing up at the end of shift Only when training is complete
- This role will require an element of lone working
- ** Full Training is provided in all areas**

**What We Value**

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

**Ready to Join Us?**

**Discover YHA**

For more insights into the YHA charity, our unique culture, and rich heritage, please explore our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build a diverse team, and we extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.

**Learn More About Us**

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Join YHA, and let's embark on this incredible journey together. Your distinct perspective and experiences are valuable assets to our inclusive community.

**PLEASE NOTE **All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

YHA Job Title - Team Member

**Keywords**: Hospitality Assistant, Team Member, Hospitality Team Member, housekeeping