Sales and Support Co-ordinator
3 days ago
We have a fantastic opportunity for an enthusiastic and engaging Sales and Support Co-ordinator to join our growing team, delivering high levels of support and customer service to our team and clients. This is a varied role, giving exposure to a number of areas of the business including sales, support and marketing.
**Responsibilities will include**:
- Sales support - pipeline management, arranging appointments, managing billing and subscription process, order processing and requirements gathering;
- Delivering excellent customer service to our clients;
- CRM management;
- Working with the marketing team on campaigns and collateral;
- Identifying product enhancements;
- 1st and 2nd line support to clients, triaging incidents and escalating where appropriate;
- Testing new product features alongside the development team.
**About you**
**About us**
SignStix Ltd is a small innovative software company specialising in digital engagement for big retail brands and beyond. Based in Yorkshire, our core product is the SignStix platform - an award-winning cloud-based system which allows customers to interact with their audiences via digital screens and connected technology, such as touchscreens, RFID readers, barcode scanners, push-buttons, and IoT devices.
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£25,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Sales, Retail & Customer Support Occupations: 1 year (preferred)
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