Assistant Collections Specialist
2 weeks ago
This is an exciting and rewarding opportunity for an Assistant Collections Specialist to join a growing company based in Altrincham. The role will pay between £23,000-£25,000
**Client Details**
This role is an exciting opportunity to work for a global business, in a high energy environment full of entrepreneurial drive and spirit with a collaborative, smart and passionate team
**Description**
Assistant Collections Specialist responsibilities include:
- Delivery of all collections, processes and strategies
- Use of objection handling strategies to overcome customers objections resulting from collections contact
- Escalation of cases to the legal team when required
- Managing day to day relationships with debt collection agencies, providing direction and guidance to third-party agencies
**Profile**
- Experience in a similar debt collection or recovery role in a high contact environment - Required
- Experience in a data analytics function - Desirable
- Thorough understanding of collection techniques and processes - Required
- High levels of accuracy and attention to detail - Required
- Experience using a Customer Relationship Management (CRM) system - Required
**Job Offer**
Salary between £25,000-£28,000 plus on-site parking, company pension and additional company benefits
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