Service Advisor

1 week ago


Poole, United Kingdom Volvo Cars Poole Full time

We currently have an opportunity to join our Aftersales team at Volvo Cars Poole as a Service Advisor.

A key customer facing role you will be responsible for:

- Managing the flow of information between the workshop and the customer, delivering excellent customer service at all times.
- To be the focal point of contact for Volvo customers requiring servicing or repair to their vehicles.
- Qualifying service needs.
- Establishing and understanding an agreement with the customer of the work to be carried out.
- Manage the handover and administration of Customer Service Vehicles.
- Explain the work carried out on the vehicle ensuring customers full understanding and authorisation.

A full UK Driving Licence is essential.

**Salary**: £23,000.00-£25,000.00 per year

Ability to commute/relocate:

- Poole, BH12 4LY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)



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