Learning and Teaching Coordinator

**Post Details**
Full time
Open ended

Interviews are expected to take place week commencing Monday 11 November 2024.

There is an expectation that work will be undertaken in the UK.

This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

**The Post**
You will be based within the Faculty of Social Sciences as part of the wider Student and Faculty Operations grouping which brings together faculty-based professional services teams and related central services.

You will be responsible for delivering a range of activities relating to the administration of academic programmes and other Faculty activities, supporting the student experience, and providing support to academic staff, students and professional service colleagues.

You will demonstrate excellent communication, organisational and administrative skills and be proactive in supporting the day-to-day operations of a busy office. An interest in supporting the student community is essential as is the ability to work flexibly as part of a team and to manage competing priorities to maintain a high standard of service at all times.

You will be responsible for coordinating and supervising tasks within a team of Administrators. Adopting a continuous improvement approach, you will ensure that systems, processes and procedures are customer focused and compliant with both University regulations and the requirements of external accrediting bodies.

Working closely with colleagues within central professional services teams is essential and key relationships will include Student Administration, Academic Registry, Accessibility and Inclusion and Student Support Services.

**Description of Duties**
- Provide administrative support across a range of academic programmes and activities
- Delivery of an efficient and effective service and experience to staff and students
- Coordinate the delivery of faculty teaching and examination activities
- Support committees, working groups and other meetings, as required
- Support preparations for internal external quality assurance purposes
- Support assigned financial tasks
- Building and maintaining relationships with colleagues and external stakeholders, sharing good practice and enable smooth running of your areas of responsibility

**Please see attached job description for a full list of duties.**
**Essential Criteria** Qualifications**
- Educated to a minimum of HND level, or equivalent professional experience.

**Communication**
- Communicating verbally and in writing
- Listening actively

**Organisation and business planning**
- Coordinating and delivering work priorities
- Responding to customer requirements

**Data Analysis**
- Organising information
- Overseeing records management

**Digital**
- Utilising software to enable delivery

**Interpersonal**
- Delivering customer service
- Managing customer expectations
- Collaborating and working as a team
- Building and maintaining good relationships

**Judgement**
- Interpreting available information
- Identifying and resolving problems

**The University**
The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe - addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society - and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).

The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.

More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University - also home to 1,700 staff - is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars - many of whom compete at the highest level, including at the Olympics and Commonwealth Games - and for students, staff, and the wider community.

The University has twice been recognised with a Queen's Anniversary Prize - the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).

The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth V