Head of Partnering and People Services

Job ref: 181561

TPR grade: R&O 4 - Head of

**About us**:
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.

**Role**:
This is an exciting opportunity to continue to develop and shape a new team in the new People Directorate.

TPR’s People Directorate has brought together its frontline people services encompassing business partnering, first line customer advice, employee lifecycle administration, EDI and ER services into one team.

TPR’s People Directorate is delivering a transformation, through TPRs People and Culture strategy, which will drive significant changes in the scale and nature of HR support needed by TPR.

As Head of Partnering and People Services you will report to the Director of People and Culture, leading one of the most important parts of the HR transformation ensuring that we deliver and embed an excellent service and partnership approach. Ensuring our customers are at the heart of our approach.

Experience of operating at a senior level is vital for the role holder, demonstrating your ability to work with others to identify issues, opportunities and risks but also have knowledge and experience of finding tangible solutions to meet business and customer needs. Demonstrating your in-depth Employee Relations knowledge and experience in leading your team of Subject Matter Experts.

You will be required to deputise for the Director of People and Culture both within the organisation and when working across the regulatory family and the pensions industry.

**Responsibilities**:
You will:

- lead and inspire the People Services and Partnering function and develop a high performing team
- lead and manage the People Partners to develop and embed a strategic business partnering model, with the primary role to collaborate, influence and enable business leaders and their teams to deliver their priorities through effective and expert People Planning
- lead and manage Subject Matter Expert leads with responsibility for operations of their functions
- use your expert Employee Relations to lead the review and on-going enhancement of the Employee Relations capability within the People Directorate and across the organisation, ensuring the practices, policies and ways of working are fit for purpose and up to date with employment legislation
- work with People Directorate Management Committee to evaluate and improve the employee experience by developing and implementing policies, procedures and practices which align to the deliverables of the People and Culture Strategy and TPR’s culture and values
- work with People Directorate Leaders to review and improve the employee and service value proposition which meets the needs of the organisation and delivers effective and efficient solutions to all users
- lead the review of existing HR systems and technology in collaboration with the People and Culture Strategy Programme recommending improvements including digital solutions that will assist the strategic People agenda and enable best practice and continuous improvement
- work in partnership and collegiately across the whole People Directorate to drive credibility with the business and deliver an excellent customer experience to all TPR people

**Essential and desirable criteria**:

- Substantial evidence of successful generalist experience at this level in a complex organisation working across the full employee lifecycle.
- Experience of leading an Employee Relations team and demonstrating professional employment law advice.
- Demonstrable leadership and management experience, including identifying and improving policies and procedures and ways of working to ensure high quality services are delivered.
- Experience of designing/developing/contributing to People strategies and translating strategy into action through team performance and objectives.
- Experience of working in close collaboration and forming