Professional Services Administrator
2 days ago
Why Join the Raptor Pack?:
The company continues to develop and deliver high-impact school safety technologies and now also provides cutting-edge Volunteer and Emergency Management Systems to the K-12 market. Today, over 90,000 public and private school buildings still manage visitors using paper and pencil, and more than 90% still manage drills and emergencies using paper and pencil. There is a tremendous opportunity for growth, and more importantly, to help protect children in schools across the country.
What will you do?:
Are you a professional administrator looking for a new challenge and an opportunity to further advance your skills and career in a great working environment? Do you want to work for a well-established software company that has recently been appointed the Queens Award?
If you are a highly motivated individual, with a genuine interest in administration we have the perfect job for you.
**Role**:To contribute to creating and maintaining an effective administrative support service for the Professional Services Team.
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**General Duties and Responsibilities**
- Supporting the Professional Services Manager and the wider Team with all administration tasks.
- Processing Orders.
- Sanity checking information.
- Setting up of CPOMS and StaffSafe systems.
- Updating and maintaining customer databases using Salesforce and internal systems.
- Answering and making telephone calls relating to the implementation of systems and other Professional Services duties.
- Delivering the highest levels of customer satisfaction both internally and externally.
- Contributing fairly to all departmental goals.
What do you need to succeed?:
**Skills**
- Computer literacy.
- Data entry skills.
- Excellent verbal and written communication skills.
- Excellent telephone manner.
- Exceptional attention to detail.
- Works well under pressure on their own and as part of a team.
**Experience**
- Previous experience of supporting a busy team with administration duties is essential.
- Previous experience of the Education Sector is desirable.
- Previous experience of Salesforce is desirable.
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**Personal Attributes**
Personable, friendly approach, organised, self-motivated and works well within a team.
**Qualifications**
Grade C (or equivalent) or above in Maths and English is essential.
What's in it for you?:
Be a part of something special and join our award winning team. We are looking for enthusiastic and passionate people who care about doing things properly and for the right reasons. We are a small family run business with big ideas and a proven track record in producing great, market leading products. With significant growth in recent years within the UK, we are now looking to move in to new markets in North America. Now is an ideal time to join us on our new journey, with all the opportunities that it will bring.
Min Salary: GBP £19,000.00/Yr. Max Salary: GBP £19,000.00/Yr.
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