1st Line IT Support Engineer
5 days ago
The role of the IT Support person is to support both the IT Infrastructure and Business Intelligence departments. There are a lot of basic cases related to user setup, machine setup and admin being carried out by our experienced specialists, taking themaway from the more advanced issues and project work.
This role is to ensure the smooth operation of the company's IT structure and your main responsibilities will be:
- Support end users operating in many varied roles
- Diagnose and solve hardware/software incidents/problems
- Active Directory administration including Office 365 and Azure AD
- Veeam backup administration
- Network Management
- Install, maintain, and support Business Applications
- Install and maintain Desktop OS
- Establishing and maintaining Standard Operating Procedures, Documentation and Policies.
There will be every opportunity to grow, in both the role and as person. There are a lot of projects for the company in the pipeline, so your work will change as the company grows further.
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