3rd Line Support Engineer

3 days ago


Crofton Park, United Kingdom ANSON MCCADE Full time

Job Description RoleRead all the information about this opportunity carefully, then use the application button below to send your CV and application.- 3rd Line Support Engineer Location: London- this role will require you to be onsite 5 days per week This assignment has arisen to provide support to our infrastructure environments, and we require an individual to carry out the following activities: o Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker etc) o Working with the Network , Engineering and SOC teams to trouble-shoot issues that affect End Users o Working direct with client leads to resolve escalated incidents.o Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates o Working with PKI Certificates and SIEM tooling o Providing support to Engineering & Test teams o AD Administration activities accounts, groups, memberships, permissions etc.o Participating in rota for On-Call to ensure 24/7/365 support is provided The chosen candidate will ideally be an experienced grade, xwwtmva with a track record of infrastructure support.Your experience Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL; Applications (nice to have): SharePoint, SQL, Exchange, CASD Benefits: £55k Base 10% DV Bonus 5% Bonus 28 Days A/L & Bank Holidays



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