People (HR) Administrator

We currently have an exciting vacancy for a **People Administrator**to join our dynamic People team. We have ambitious goals and exciting plans. There’s always lots going on here and we want you to be with us on our journey.

This role would be perfect for a HR/People Administrator looking for an exciting new challenge working for the UK’s biggest and best zoo, or an experienced Administrator with a passion for a career in HR.

**The Role**

The People Administrator will play a key role in the People team, supporting in the delivery of a varied and wide-ranging set of HR processes and objectives covering all aspects of the employee life cycle.

Key duties will include:

- Undertake administration tasks and deal with related queries, timely and accurately, in line with people processes.
- Accurately input and maintain a range of people systems/trackers, to facilitate a data and insight led approach across the People team.
- Process and compile details of pay exceptions timely and accurately.
- Assist in the provision of an excellent customer experience by providing a friendly, reliable and professional service to internal and external stakeholders.
- Produce, maintain and archive confidential records in line with people processes and data protection/GDPR legislation.
- Work collaboratively with the wider People team and support wherever needed, including assisting with seasonal recruitment and people projects.

**The Package**
- Permanent opportunity
- 40 hours per week, worked 8.30am - 5pm, Monday Friday
- A salary of £24,860.54 per annum
- We’re a zoo first organisation, proud to call our 128 acres of beautiful surroundings our office. We empower our team to work in the smartest way possible to allow them to feel connected and get the job done. Hybrid working is available in this role; 1 day per week can be spent remotely in line with our Hybrid Working Policy.
- 33 days annual leave including bank holidays
- Annual holiday buy/sell scheme
- Staff pass so that you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions

**We are looking for someone who has**:

- Experience of providing high quality administrative support, ideally within a People/Human Resources environment. A demonstrable interest in a career in the People/HR field is essential.
- Excellent accuracy and attention to detail, able to meticulously follow procedure and process data accurately.
- Astute user of systems, confident using Microsoft Office packages and bespoke systems (e.g. people system, recruitment system)
- The ability to work proactively with excellent organisational and communication skills to suit a high volume, engaging team.
- The ability to think innovatively, sharing ideas that support continuous improvement and the streamlining of processes. Supportive of change.
- The ability to work in a confidential environment, dealing with sensitive data and comply with GDPR legislation.
- Dedicated to providing an excellent customer experience; friendly, reliable and professional in their approach.
- Collaborative and supportive, committed to a ‘one team’ approach.
- A level 3 CIPD qualification would be desirable, or similar experience.

**What makes Chester Zoo a great place to work?**

Well, where do we start? Here goes

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and up to 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us on our exciting journey.

Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?