Service and Warranty Advisor
1 week ago
Service and Warranty Advisor.
You will be working as part of a small team at our Service & Warranty Centre in Lostock Hall, Preston.
Your day to day duties will include;
- Using our internal IT system to create and process a range of paperwork including job cards and invoices.
- Processing warranty claims with various manufacturers in line with the company and manufacturer's policies.
- Liaising with the workshop onsite ensuring all work is completed in the given timescale.
- Sourcing and ordering warranty and chargeable parts from a variety of suppliers.
We expect you to demonstrate and have experience in the following skills,
- Teamwork and ability to use own initiative.
- Excellent Customer Service. This is a customer facing role so you must have experience and be comfortable in dealing with customers.
- Ability to multi-task and work to deadlines.
- Friendly, motivated and organised personality with a 'can do' attitude.
We are ideally looking for someone with previous experience in the Caravan or Motor trade.
**Benefits**:
- Competitive rate of pay
- Monday - Friday 8am - 4.30pm / Saturday 8am - 12pm - Overtime is paid at 1.5 rate over 40 hrs
- Saturdays are worked on a rota working 1 in 3. (Sundays and bank holidays closed)
**Job Types**: Permanent, Full-time
**Salary**: From £24,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- Preston, PR5 5JY: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Customer Service & Warranty Advisor.
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