Warranty Admin

**WARRANTY ADMINISTRATOR**

**Shift : Monday to Friday**
**Timings : 08:30am to 05:00pm**
**Salary : £33,000 + Monthly bonus £450 per month + OT**

**The Role**:
This busy role will suit an enthusiastic individual with previous Warranty experience. You must have a positive attitude and willingness to work as part of an effective team as well as being a good communicator to meet and exceed high customer expectations and service levels.

**Main responsibilities will include**:

- Self-audit of warranty claims
- Administration of warranty claims
- Liaising with the Service teams to advise on training and manufacturer process
- Maximising warranty opportunity
- Direct communication with the manufacturer with all aspects of warranty and goodwill requests

**Skills & Experience**:

- Self-motivated
- Well-presented and personable
- Exceptional communication skills
- Aptitude for multi-tasking
- An eye for detail
- Ability to work under pressure
- Quality awareness

Working hours will be full time Monday to Friday, 8.30am - 5.00pm with an unpaid lunch break of 30 minutes alongside every other Saturday, 8.30am to 12.30pm, on a rota basis.

**The Benefits**:
As you will be working within a highly successful and award-winning BMW & MINI Centre, the position offers many benefits:

- Extremely competitive salary and bonus structure
- 25 days holiday (plus bank holidays)
- Additional day’s holiday on your birthday
- Discount retail shopping platform
- Preferential family rates on BMW, MINI and BMW Motorrad
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching, and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking

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**Job Types**: Full-time, Permanent

Pay: £33,000.00-£38,400.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person