People and Od Administrator

An opportunity has arisen to join the administration team, working within the fast-paced People and OD Directorate. ‘Delivering excellence in People Practice’ is our aim, it's vital to ensure that all of our staff at Gateshead Health receive the best service.

If you're looking for a role that will provide you with an introduction into the People and Organisational development profession this role is for you.

There are opportunities for your own personal development within this role - we like to practice what we preach and ensure that the people within our team are provided with opportunities to grow and develop themselves.

**Main duties of the job**:
Provide administrative support for a range of meetings, committees and forums.

Provide administrative support to the People and OD Advisory team to support with panels and hearings.

Be responsible for setting-up and maintaining a variety of systems and processes to manage the flow of team data and information for the team.

Responsible for the administration of the Job evaluation process for the Trust including the organisation of venues, seeking panel member availability, receiving and processing job descriptions from line managers in accordance with set protocols, setting-up and maintaining an electronic database of awaiting requests/completions and communicating outcomes to line managers and staff using template letters.

Facilitate the Trust’s Long Service Awards process, through identification of individuals, drafting letters using set templates, and liaising with line managers.

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the ‘golden thread’ which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

**Communication and Relationships**:
Liaise effectively with external partners on behalf of the team to maintain a positive and productive working relationships

Respond to questions and queries from staff and line managers across the Trust regarding a variety of topics (i.e., employee relations issues, HR advice, general queries) directing customers to the appropriate person.

Maintain effective communication channels and working relationships with external stakeholders to People and OD, and the wider People and OD teams.

Welcome visitors to the department/attendees at events, and ensure they are dealt with promptly.

Planning and Organisation

Time manage and plan work jointly between administrators to ensure that deadlines are met, taking a flexible approach to activities and re-prioritising regularly, raising workload concerns with line manager.

Provide a range of administrative support to the whole team to meet key departmental objectives (for example, diary management, generating reports, typing and sending letters, booking meeting rooms/venues, arranging training events for the team, contacting employees).

Provide administrative support to the People and OD Advisory team to support with panels and hearings.

Responsible for the administration of the Job evaluation process for the Trust including the organisation of venues, seeking panel member availability, receiving and processing job descriptions from line managers in accordance with set protocols, setting-up and maintaining an electronic database of awaiting requests/completions and communicating outcomes to line managers and staff using template letters.

Responsible for updating and processing job evaluation requests using the online job evaluation system.

Facilitate the Trust’s Long Service Awards process, through identification of individuals, drafting letters using set templates, and liaising with line managers.

Set up weekly/monthly meetings (pre-planning on an annual basis), including venues, diary invites, agendas, speakers, and taking and typing of formal minutes.

Set-up ad hoc meetings on behalf of senior members of the People & OD team.

Take a proactive approach to monitoring policy review dates and prompting policy owners.

Opening and distributing the post on behalf of the team

Responsibility for Judgement and Analysis

As the first point of contact for the People and OD Departments, required to digest request