People and Od Administrator

6 days ago


Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

Maintain effective communication channels and working relationships with external stakeholders to People and OD, and the wider People and OD teams. Welcome visitors to the department/attendees at events, and ensure they are dealt with promptly. Planning and Organisation Time manage and plan work jointly between administrators to ensure that deadlines are met, taking a flexible approach to activities and re-prioritising regularly, raising workload concerns with line manager. Provide a range of administrative support to the whole team to meet key departmental objectives (for example, diary management, generating reports, typing and sending letters, booking meeting rooms/venues, arranging training events for the team, contacting employees).

Provide administrative support to the People and OD Advisory team to support with panels and hearings. Responsible for the administration of the Job evaluation process for the Trust including the organisation of venues, seeking panel member availability, receiving and processing job descriptions from line managers in accordance with set protocols, setting-up and maintaining an electronic database of awaiting requests/completions and communicating outcomes to line managers and staff using template letters. Responsible for updating and processing job evaluation requests using the online job evaluation system. Facilitate the Trusts Long Service Awards process, through identification of individuals, drafting letters using set templates, and liaising with line managers.

Opening and distributing the post on behalf of the team Responsibility for Judgement and Analysis As the first point of contact for the People and OD Departments, required to digest requests for information/receive urgent telephone calls, and make judgements as to who is best to respond and the urgency. Required to understand queries from staff and line managers, to enable accurate and timely signposting to sources of self-help materials, documents on the Intranet, policies and procedures in the first instance. Policy, Service, Research & Development Responsibility Make suggestions to improve procedures and practices relative to job role Responsible for implementing new administrative systems and processes that will improve the efficiency the People and OD directorate more widely. Positively contribute to any department-wide or team changes, engaging with new IT systems and/or processes.

Any Other Specific Tasks Required To assist with ad hoc specialist projects or tasks when required Provide cover for other administrative staff within the wider POD team in their absence or when capacity dictates. Participate in own professional development, supervision and annual appraisal.



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