Administrative Assistant

11 hours ago

Tredegar, United Kingdom Family Finance Full time

**Job Summary**
- Liaising with customers on the phone dealing with general enquiries, taking payments over the telephone and updating customer records
- Supporting the Legal Team with county court judgements and liaising with the courts (Sheree)
- Underwriting of motor loans
- Process personal loan proposals
- Administrative tasks, such as correspondence, filing, printing and scanning
- General office tasks such as mail, correspondence and supporting the Board in events
- Deal with Third parties e.g. car garages to manage process (All)
- HPI finance additions (Cath, Richard, Linzi and Lindsey)
- Keeper Enquiry requests to DVLA via HPI (Cath and Richard)
- Maintain Dealer relations (Cath and Dan)
- New Business Development (Cath and Dan)

**Qualifications/Skills/Experience**
- Good IT skills including Microsoft Office software and in particular, Microsoft Excel
- Problem-solving skills and good attention to detail
- Enthusiasm to learn and develop new skills. ‘Can do’ approach.
- Ability to work on own initiative as well as collaboratively.
- Customer focused attitude

**FCA Conduct Requirements**

As an employee of a Financial Services firm regulated by the Financial Conduct Authority (FCA), you are required to comply with the FCA Conduct Rules as set out in COCON 2, summarised below. The firm has set clear objectives in its Conduct Rules Policy including further information to assist employees to comply with these rules.

**Individual Conduct Rules**

**1 **You must act with integrity

**2 **You must act with due care, skill and diligence

**3 **You must be open and cooperative with the FCA, the PRA and other regulators

**4 **You must pay due regard to the interests of customers and treat them fairly

**5 **You must observe proper standards of market conduct

**Job Types**: Full-time, Temporary contract, Temp to perm
Contract length: 18 months

**Salary**: £20,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- tredegar: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative: 1 year (preferred)
- Office: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: AA1

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