Allocator

Up and Away Aviation Services provide expert cleaning services throughout the UK, helping keep our commercial client’s aircraft and brand reputation spotless.

We are looking for a proactive and adaptable individual to join our Manchester team, ensuring the allocation of key operational resources including equipment, facilities and the team are maximised effectively to meet the real-time and changing requirements of our customers. As an Allocator you will work within the night team, supporting the delivery of the highest level of cleaning standards.

**Key Responsibilities**
- Pre-planning the allocation of tasks in advance as per flight schedules, taking into account the expected demands, schedules and rostered resource.
- Pre-booking of equipment or resources including wash bays, arranging ground power.
- Liaising with the airport authorities and airlines for special requirements.
- Shift allocation planning considering the actual availability of resources and adjustment to the pre-planning.
- Actively monitor the achievement of tasks, adapt the allocation plans and provide expert guidance to the operational shift as required to deliver unscheduled demands of customers.
- Effectively and regularly communicate with cleaning teams to get progress reports and analyse progress against plan.
- Direct extra support to teams falling behind of schedule and liaise with Duty manager on potential shortfall and issues.
- Proactively monitor the effectiveness of the allocation plan and continually feedback recommendations to improve efficiency of service.
- Review roster on regular basis in light of airline schedule updates and recommend changes to Duty Manager or Base Manager when necessary, to ensure all flights are adequately covered.
- Work as part of a team ensuring smooth handover to and from colleagues on shift duties and covering for other departments or areas as required.
- Supporting the on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer

**Key Requirements**
- Ability to work afternoon/night shifts, but flexibility to work various shifts may be required.
- A full manual driving licence recognised by the UK is essential
- Previous experience in operational aviation resource allocation, shift management or overtime planning would be advantageous.
- Excellent analytical skills and ability to quickly respond under pressure to dynamic changes during the shift.
- Excellent communication skills and ability to effectively convey proposed recommendations and changes in allocation.
- IT literate with a high proficiency of MS-Office, particularly Excel and experience utilising real-time allocation tools.
- Right to work in the UK, 5 years' check-able work history and Clean Disclosure/ Criminal Record Check

**Why Up and Away?**

We are renowned in the aviation industry for our high standards, and we passionately believe helping colleagues achieve a good work/life balance is key to their happiness in the workplace.

The tailored training and support our new starters and existing colleagues receive is second to none and we have a range of other benefits available to our team including:

- Access to our Employee Assistance Programme - 24/7 wellbeing support;
- Sick Pay;
- Recognition Schemes;
- Referral Bonus;
- Employee Airport Discounts
- Paid Car Parking;
- Quality Uniform and Equipment;
- Enhanced Overtime Rate
- ...and much more

**Salary**: From £11.25 per hour

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 12 hour shift
- Night shift

Licence/Certification:

- Driving Licence (required)

Work Location: One location