Booking Administrator

2 weeks ago

West Hallam, United Kingdom GXO Logistics Full time

Do you thrive on providing excellent customer service? Do you want to move into the world of logistics? Are you looking to work Monday - Friday only? Then we want to hear from you

Here at GXO Logistics, we’re recruiting for a **Booking Administrator **to join our team at West Hallam. This is a **full-time, permanent position**, working Monday - Friday, 08:00 - 17:00.

**Pay, benefits and more**:

- We’re looking to offer a salary of **£21,902.40 **per annum.
- **25** days annual leave (**plus bank holidays**),
- You’ll have access to private healthcare, a dental plan, a workplace pension,
- Our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
- Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year

**What you’ll do on a typical day**:

- Provide guidance for the bookings team to enable them to meet objectives, encouraging open communication between them to address any potential issues effectively and in a timely manner
- Ensure customer service level agreements are achieved, escalating any issues impacting on these to line management and customer directly
- Produce reports and KPIs on a daily, weekly, and monthly basis for both the senior management team and our customers
- Deliver team member performance reviews and develop succession plans as appropriate

**What you need to succeed at GXO**:

- Good communication skills both written and verbal
- Previous experience within a warehouse environment is preferred, but not essential
- An understanding of Warehouse and Transport operations
- Be confident in using Microsoft Office tools (Word, Excel, PowerPoint, Outlook) as well as Blue Yonder WMS and Customer SAP systems

**We engineer faster, smarter, leaner supply chains.

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