Administrative Assistant Apprentice

1 week ago

London, United Kingdom Multiverse Full time

Butterfield are looking Administration Apprentice. This role will require you to provide a high quality administrative and reception function for the team at Sun Court, and to clients and callers who communicate by telephone with the staff of the ButterfieldGroup in London. The incumbent will be responsible for health and safety within the London office.

**A typical day**
- Manage the reception process for visitors to Sun Court to ensure that initial arrival procedures are carried out and they are introduced to the person they are visiting quickly and in a manner that gives an excellent impression of the organisation.
- To assist in efficiently and politely receive incoming telephone calls redirecting them to the required person/department, so that calls are dealt with quickly and in a manner that gives an excellent impression of the organisation.
- To coordinate the receipt and collection of hand delivered mail and courier packages ensuring that they are properly recorded and passed on to the addressee as quickly as possible.
- Maintain the access security function to provide access cards for all members of staff in accordance with the requirements of their roles and within Group Policy.
- Participate in the maintenance of the Procedure Manuals to ensure that they reflect current procedures and processes.
- Where necessary, provide administrative support to specified members of personnel to assist them in providing an accurate and timely response to their clients

**You must have**
- GCSE English & Maths 4-9 (C-A*) or equivalent

**Skills needed**

The nature of the role requires the job holder to deal directly with callers both face to face and over the telephone. Greeting and introducing visitors to BML staff as required and clarifying callers’ requirements if and as necessary must be conducted quicklyand efficiently. This requires the job holder to be well organised and proactive wherever possible and to have a good understanding of the basics of the business areas and services they provide. Support and advice from line manager is readily available withinthe department.

**Training provided**

Digital Business Accelerator Level 3
Being a Multiverse apprentice means access to awesome social events, sports teams, insight/career days with other apprentices to grow your network, as well as your own personal coach who will guide you through the qualification and help you achieve your fullpotential.
As part of your Multiverse apprenticeship, you will have access to our Future Leaders Foundation modules to help you develop the 6 key competencies: well-being, self-awareness, motivation, conscientiousness, effectiveness and grit.

**Future prospect**

After your Digital Business Accelerator apprenticeship, you can progress into further qualifications such as Level 4 Project Management, Software Engineering and Digital Marketing.

**Perks and benefits**
- Multiverse community
- Pension

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