Technical Support Engineer

2 weeks ago

Heartlands Business Park, United Kingdom Hunter Selection Limited Full time

My client, are the UK subsidiary of a multi-national market-leading manufacturer of high-technology, industrial CNC machinery for the manufacturing industry. Due to expansion, they are currently seeking to recruit a Technical Support / Help Desk Technicianto strengthen our existing Technical Support Department.
**Job Description**:
As a CNC Technical Support Technician, you will provide first-line support to our customers and field-based engineers, dealing with a range of issues from software queries to urgent breakdown assistance. You will also liaise with our Spare Parts departmentby assisting in parts recognition. Additionally, you will be integral in supporting the Technical Support Team Leader to shape the after-sales support function of the business.
This role is an excellent opportunity for an experienced service or maintenance CNC Engineer who is looking for a new and interesting role - office based.
Essential Criteria:

- Ability to read and interpret electrical / pneumatic schematics and mechanical drawings.
- Previous experience in electrical (Board level) / mechanical fault-finding and the installation and maintenance of woodworking band saws / edgebanders.
- Electrically Bias with a working knowledge of mechanical systems.
- Qualifications in an engineering discipline.
- Ability to prioritise workload whilst maintaining accuracy and attention to detail.
- Excellent Customer Service skills, both written and verbal with the ability to promote high standards of professional behaviour.
- Knowledge of CAD/CAM software.
- Excellent ICT skills.
- Punctual and time-management conscious.
- Strong planning and organisational skills.
Desirable:

- Time-served maintenance or Service engineer, qualified to HNC level.
- Experience in the woodworking industry is highly advantageous but experience in the metalworking industry will be considered.
- Knowledge of cutting tools/CNC Routers/Beam Saws/panel processing/Edge Banding machinery.
Key Benefits:
*Salary: £35,000 - £40,000
*Flexible Remote working available
*Private Healthcare
*Company Phone / Laptop
*Enhanced Pension scheme
*Company Bonus Scheme
In return for your commitment my client offers the right person excellent prospects and the opportunity to work for brand leader. If you feel this is of interest please send your CV directly to Matthew Williams at or call for a confidential discussion on
Hunter Selection recruit Engineering professionals in Design, Manufacturing, Field Service, electrical & electronic engineering, Production, Purchasing, Manufacturing, and Mechanical engineering

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