Technical Customer Services
2 weeks ago
A Technical Customer Service role is available to join a globally recognised manufacturer of machinery in the Daventry area. Working in the Spare Parts team you will be responsible for providing first class customer service as well as technical assistanceon identifying products and parts.
This is a great opportunity to join an innovative company, working alongside a highly skilled workforce
Duties of the role will include;
- Preparing quotes and managing and processing orders
- Identifying parts from images using manuals provided and ensuring correct parts are ordered
- Handling any incoming enquiries to the parts team
- Ensuring SLA's are adhered to
- Managing any orders to ensure they are processed and received on time
- Handle invoice queries and ensure invoices are processed and received on time
Experience of working within a manufacturing and engineering background is essential. You will need to be able to understand and read technical and electrical drawings. Prior experience of working in a busy sales order processing role working to SLA's wouldbe beneficial.
A hybrid role once initial training and probation is completed, working Monday - Friday 8:30am - 5:30pm. Offering a salary of £24-27,000p/a with 33 days annual leave inclusive of bank holidays.
- ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity. _
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