Sqp Customer Service Assistant
7 days ago
Key skills:
- As the onsite SQP you will be responsible for ordering, supplying and advising our customers on veterinary medicines for companion animals
- Working with third parties to help resolve delivery issues
- Ensuring up to date knowledge of our product ranges to enable you to answer queries from customers and helping them to place their orders
- Monitoring out of stock item ensuring customers are informed of any delays
- Helping to manage our Click & Collect Service, ensuring customers feel welcomed and are happy with the service which has been provided
- SQP qualified for companion animals through an awarding body such as AMTRA (essential)
- Excellent customer service skills
- Methodical with excellent organisation skills and attention to detail
- Keen to learn and take on additional responsibilities over time
- Computer literate
This is a full-time role working Monday to Friday, working hours will be 8am - 4pm/ 10am - 6pm on a rotating basis.
**Job Types**: Full-time, Permanent
Pay: £22,308.00-£25,000.00 per year
Application question(s):
- Do you hold a current SQP qualification for companion animals, under an awarding body such as AMTRA?
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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