Casework Support Officer

3 days ago

Birchwood, United Kingdom Eurofins UK Forensic Services Full time

Company Description
**About Us**

Eurofins Scientific is a leading international group of laboratories with over EUR 4.56 billion annual sales and over 50,000 employees in 800 laboratories across 45 countries.

Eurofins has a network of sites in the UK and Ireland, and the Group provides an unparalleled range of over 200,000 analytical methods and support services to the pharmaceutical, food and consumer product industries, and to governments.

**Job Description**:
**The Role**

This is an opportunity to join our fast-paced Business Unit as a Casework Support Officer. The role holder(s) provide a key service in the efficient running of the Business Unit and can cover a wide range of tasks, both in our laboratory and office environments. The role holder will be expected to have a flexible approach to start and finish times, dependent on business need, within the core hours of 8am to 6pm Monday to Friday.

**Key Responsibilities and Accountabilities**
- To be responsible for general office duties, including filing, meeting visitors and handling incoming and outgoing mail.
- Maintaining key databases and assisting with data entry tasks (spreadsheet)
- Interaction with the National DNA Database, Police customer and Defence Scientists
- Booking travel arrangements and accommodation
- Booking in exhibits, estimating and invoicing
- Archiving and retrieval of hard copy and electronic files as required
- Support with the weekly Fire alarm test when required
- Scheduling of key preventative maintenance with internal customers and contractors to help ensure scientific instruments are kept in the best condition
- Supervising visits from contract engineers
- Monitor the fridge and freezer temperatures and maintain records for quality purposes
- To ensure laboratory consumables are restocked and maintained appropriately
- To clean laboratories in accordance with company procedures_. _
- To order, store and distribute office and laboratory consumables
- To actively manage and carry out the process of returns, transfers, retention and destruction of items submitted for forensic examination. Ensuring full continuity and chain of custody is maintained.

**Qualifications**:
**Knowledge, Experience and Behaviours**
- Excellent written and oral communication skills
- Efficient and well organised
- Proficient in the use of Microsoft Excel, Word, SharePoint and G-Suite
- Confident team player with a proactive and flexible attitude
- Exhibit high levels of concentration, accuracy and reliability
- Customer focused
- Display patience, determination, attention to detail and integrity at all times
- Minimum of 5GCSE’s at grade C or above to include English and Maths.

Additional Information
**Salary**: Competitive

**Location**: Birchwood Park, Warrington

**Contract**: Permanent

**Hours**: 37.5 hrs a week (7.5 hours a day between the hours of 8am and 6pm)

**_ Due to the highly sensitive nature of the work, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Criminal convictions may prevent you from gaining security clearance. This role may in addition require random alcohol/drug screening._**

The organisation treats personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in the organisations applicant privacy notice.

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