People Partner

**Our Role**:
Forming an integral part of the People Partnership Team, this role will be responsible for providing generalist HR support and advice in all aspects of people management to The White Company Stores and business partners. The role will be responsible for building strong business relationships and driving ‘People Partnership’ across Retail, partnering with Area Managers in order to influence better people focussed business decisions. Whilst the role will primarily be focused on supporting our Retail stores, there will also be emphasis placed on developing a holistic business view and so there will also be advisory duties in supporting retail and Head Office, and Contact Centre colleagues from time to time. There will also be the opportunity to work within the wider People Team on specific projects and to take ownership of key business priorities.

**What you'll be doing**:
**People Partnership**
- People Partner for Area Managers and Store Management, coaching and advising stakeholders through people and operational decisions, taking into account strategic initiatives and potential risk to the business,
- Coach and train business partners to ensure they are equipped to manage their teams in the best possible way and in line with TWC values and culture. Consider and focus on implications beyond the immediate task, thinking globally and cross-functionally,
- Deputise for the Senior People Partnership Manager when required,
- Build sustainable and credible business relationships with key stakeholders across the Retail estate,
- Drive own activity by demonstrating initiative and own key projects/deliverables within the team,
- Provide a swift and responsive HR service to managers and employees on a wide range of queries,
- Coach more junior team members in the team, supervising and developing them within their roles and responsibilities,
- Build strong relationships across the People Team to ensure advice given is consistent across the team,
- Drive the department and Retail strategies, owning project streams in partnership with stakeholders,
- Present relevant and timely updates to the Senior People Partnership Manager and to your key business partners,
- Understand our brand and interpret it to run through every piece of people management material (including policies and procedures, internal messaging - ensuring they are relevant and appropriate),
- Create and maintain a partnership with the L&D, Talent Acquisition, Comms & Engagement and Pay & Reward teams to ensure that all people centric initiatives are joined up and considered,
- Facilitate and engage in biannual Talent processes, driving talent actions across the team and area.

**Employee Relations**
- Work with Store Managers and Area Managers in providing a solutions focussed service in dealing with all employee relations issues such as disciplinary and grievance procedures, and proactively identify opportunities to address recurring issues at organisation level,
- Support Retail in all aspects of Talent management, including managing underperformance as well as identifying high performance,
- Staying abreast of any changes to employment law, anticipating impact of change on the business, looking to set in place processes which will help bed down the change. Ensure our policies, procedures and usual practice remain legally compliant,
- Ensuring that our policies and procedures are interpreted fairly, reasonably and consistently by managers across all teams - and are fully aligned to the policies and procedures,
- Supporting and advising within ER investigations through taking notes, advising on process and formally confirming outcomes,

**Insight**
- Support the Senior People Partnership Manager in the creation of people analytics that tell a story and are aligned to the people strategy,
- Based on the analytics, facilitate meaningful and impactful conversations with business partners to guide better business and people focused decisions,
- To use relevant metrics and data to develop insight and support and influence People Team strategy and initiatives, and to influence management behaviour across the business,
- Ensure all department trackers and reporting mechanisms are kept up to date.

**Reward**
- Work with business partners to guide and advise on all remuneration committee (Remcom) submissions, supporting on completion of relevant paperwork and advice,
- Work with Pay and Reward team to support annual reward processes such as pay review and bonus payments,
- Support with salary benchmarking to ensure TWC salaries are in line with reward strategy and ideal market positioning.

**Organisation Design**
- Supporting any proposed structural changes - working with the manager to build the proposal, working through the plan and supporting delivery of the change,
- Support senior colleagues in organisational design projects whilst advising business partners on organisational design queries,
- Support business partners with continuously