Support Worker

**Role: Support Workers (2x roles)**

**Location: -Ashington, Northumberland**

**Contract Type: Permanent (Available contract 36 hours)**

**Hours: Flexibility within 24/7 shifts (12 hour shifts)**

**Salary: Hourly rate range £12.21- £13.05 (1st April 2025) depending upon experience + benefits packages.**

**Who are we?**

Time to Care is a specialist care support provider who empowers service users to live their lives in the way they want to, in the home they live, in the community they live and have a voice in the way their care is delivered.

HQ based In Northumberland, we manage services across Northumberland and the whole of the North of England. Services range from multiple independent service living developments to single person independent living solutions and enablement packages.

Established back in 2014 we’re proud to be recognised as a reputable service provider and will continue to grow as we onboard new services. We have exciting growth plans in place for 2025 and beyond which will see our Team reach 100+ which is exciting

**Service User requirements**:
We're on-boarding a new Service User currently who is relocating from North West to Northumberland and will need 24/7 support. We are recruiting to support the existing team who have been working through the transition period to ensure it is a smooth as possible and that the care package in place delivers the 3:1 support that is required. We're looking for experienced Support Workers who are committed to working within one service full time looking for a new challenge. The Service User has limited mobility along with a wide range of additional complex needs which in addition to a full relocation and change of routines that will come will need a resilient and dedicated team.

**What we’re looking for**:
We’re looking for people to join us who enjoy making a difference in people’s lives, who are enthusiastic, compassionate, and dedicated to enriching the lives of our Service Users. You’ll also demonstrate resilience, be able to work under pressure, problem solve and have the ability to negotiate challenging situations or behaviours from time to time. You’ll live and breathe our company values which underpin everything we do every day.

**Your responsibilities will include**:

- Working as part of a dedicated Team you’ll provide person centric support to the Service User on shifts as required.
- Enabling Service Users to lead a full and active life, where freedom of choice is respected whilst assessing their needs, individual support and care plans and development of these plans as required.
- Support individuals’ safety, take appropriate action to safeguard their welfare and protect them from abuse wherever possible.
- Be an informal point of contact for those in the service users circle of support (e.g. Families and Social Workers)
- Accurately report and record any issues related to the care and support of our Service Users to monitor their health and wellbeing.
- Comply with Health and Safety regulations and have regard for the Health, Safety and Welfare of others.
- Follow company policies, procedures, and guidance.
- Be committed to our core values and treat everyone with dignity and respect.

**What can you expect from us?**

When you join us, you’ll be supported from day one through a structured training and induction programme to ensure you are fully compliant and confident in your work.

In return, you will enjoy access to a wide variety of benefits and services which will support a healthy work/life balance including:

- Paid Mileage (after 10 miles from home)
- Pension scheme
- Overtime opportunities available
- 28 days annual leave inclusive of bank holidays
- An additional day off for your Birthday
- Referral Bonus £400 paid (T&C’s)
- Annual 100% Attendance bonus £100
- Loyalty Service bonus £200 (paid after 2 years)
- Opportunity to join Blue light discount card community.
- Learning and development and support to achieve qualifications.
- An opportunity to learn from experienced Colleagues as part of an outstanding and committed team.

We pride ourselves in having a diverse team which enables us to offer a person-centric service to our users and be fully representative of the local communities that we work within. We’re proud of our inclusive working practices and encourage applicants from all backgrounds to join our Team.

**What you’ll need**:

- GCSE Maths & English (or equivalent)
- Pass pre-employment checks.
- Full enhanced DBS
- Right to work / ID
- 5-year employment/ character referencing
- Full driving licence is preferred.
- Committed to completion of mandatory induction & training.

**Job Types**: Full-time, Permanent

Pay: £12.21-£13.05 per hour

Shift:

- 12 hour shift
- Day shift
- Night shift

Work Location: On the road