Student Administrator

1 day ago

South Kensington, United Kingdom Imperial College London Full time

An exciting opportunity has arisen for a Student Administrator to work within the Department of Bioengineering.

You will assist with facilitating the administrative planning and delivery of all aspects of our annual admissions cycle taking a lead on specific courses and ensuring our internal departmental admissions and outreach webpages are kept up to date.

You will be an important member of the Admissions & Outreach Team based within the Student Office Team that provides a high-quality experience for the students and supports our academic staff to deliver a world class education.

**Duties and responsibilities**:

- Act as first point of contact for applicant enquiries providing appropriate advice and support.
- Liaise within and beyond the Department to ensure all enquiries are dealt with promptly and professionally, following up on any issues, escalating as necessary.
- Support the organisation, marketing and delivery of outreach activities for students, teachers, parents, schools and communities.
- Manage the departmental admissions and outreach website
- Contribute to the organisation of the examination process

**Essential requirements**:
**Essential requirements**

To be successful you will have:

- Demonstrable experience of providing a customer-focused service.
- Proven experience of office administration
- Proven experience of maintaining databases and webpages (or willingness to learn)
- Creative approach to problem-solving
- The ability to communicate effectively and build relationships with a wide variety of people, ranging from prospective students to senior academic staff.
- Able to meet deadlines, work flexibly and calmly, bearing in mind the needs of the customer and operational priorities
- Ability to work as part of a team and to be open-minded and cooperative
- Discipline and regard for confidentiality and security at all times

**Further information**:
This position is full time, open ended.
- Committed to equality and valuing diversity, we are an Athena SWAN Silver Award winner, a Stonewall Diversity Champion, a Disability Confident Employer and work in partnership with GIRES to promote respect for trans people._

**Documents**:

- Student Administrator - Admissions JD.pdf

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