CRM Analyst

1 week ago


London, United Kingdom Asset Resourcing Limited Full time

The CRM Analyst will play an active and significant role within the organisation, providing Tech Support for the Business Analysts mapping both the existing and new Tech processes. This will involve supporting the driving through of change projects, releasingprocess enhancements in an ITIL framework, as well as building ETL solutions.
Key Responsibilities include:
Supporting IT team transition to Dynamics CRM
Develop/maintain data import processes
maintaining documentation for all Business as usual procedures and processes.
Experience
*strong knowledge of a CRM system
*Significant in-depth and demonstrable experience of:
oDocumenting processes, procedures and systems
oSQL
oManaging Support requests
*Supporting Marketing departments
*Ideally experience gained within a Not-for-profit organisation
On offer is the ability to learn and grow within the organisation, with training from day one.
Generous annual leave
Generous pension provision, life assurance and income protection.
many additional benefits such as gym discounts, employee assistance programme and cash healthcare plan.


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