E-commerce Administrator

4 days ago

Nelson, United Kingdom Ace Door Systems Full time

**Responsibilities**
- Manage daily operations of e-commerce platforms, ensuring product listings are accurate and up-to-date.
- Create, maintain product listings and edit imagery in order to produce strong and positive product descriptions with information for customers and are SEO optimised.
- Perform data entry tasks to maintain product information and inventory levels.
- Create and manage an online presence for Ebay and Amazon.
- Maintain organised records of transactions, customer interactions, and inventory management.
- Assist in the analysis of sales data to identify trends and opportunities for growth with the use of performance metrics.
- Ensure compliance with company policies and procedures regarding e-commerce operations.
- Expanding the keyword reach of the website and online sales.
- Maintain and update website Blogs.
- Manage and grow social media presence across all platforms.
- Liaise with customer for website/product queries and responses in order to give excellent customer service.
- Manage shipping/fulfilment of orders with external carriers.

*

**Requirements**:

- Proven experience in an administrative role and an e-commerce environment.
- Strong data entry skills with a high level of accuracy.
- Familiarity with ecommerce platforms (Ebay, Amazon,ShopWired)
- Excellent organisational skills with the ability to prioritise tasks effectively.
- Strong phone etiquette and communication skills for interacting with customers and team members.
- Ability to work independently as well as collaboratively within a team setting.
- Strong overall IT literacy including Word and Excel.
- A keen eye for detail and a commitment to maintaining high standards of quality in all tasks undertaken.

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,500.00 per year

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- E-Commerce: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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