Room Service Supervisor

1 week ago

London, United Kingdom Haymarket Hotel - Food and Beverage Full time

We have an exciting opportunity for a Room Service Supervisor to join our highly successful team here at our Haymarket Hotel. Your main responsibility will be to oversee the daily operation of the room service department, working alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the expectations of our guests are consistently exceeded.

**What we Offer**:

- £15.75 - £17.75 per hour inclusive of service charge
- Perkbox - A team member platform offering a huge variety of discounts and our reward and recognition program
- Wage Stream - An employee app to stream your wages before payday
- Paid overtime
- Flexibility
- No split shifts
- Cycle to work Scheme
- Uniform and meals provided
- Uniforms dry cleaned
- Discounted personal dry cleaning
- Social events, wellbeing and team activities
- Award winning training opportunities and career development
- Fully funded English lessons
- One paid volunteering day per year
- Firmdale experience and long service vouchers (afternoon tea, dinner for two, film club and an overnight stay)
- And much more

**Essential Key Skills**
- Prior experience as an F&B supervisor in a fast paced, luxury venue
- Demonstrate a key passion for Food and Beverage
- Extensive knowledge of food, drink, quality products and ingredients
- Previous experience managing, leading, motivating and developing a team
- Strong communication skills
- Excellent attention to detail

**Duties and Responsibilities**
- Oversee the general day to day management and running of operations
- Establish strong and professional relationships with our guests
- Deal with any complaints and be capable of transferring that information to the F&B Manager
- Ensure we are compliant at all times
- Work alongside the Food and Beverage manager to ensure a smooth and high quality service
- Ensure completion of daily tasks and maintain company standards
- Maintain staff retention

**Why join Firmdale Hotels?**

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York.

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
- Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
- Manager of the year - Laura Sharpe, Cateys 2018
- Hotel of the year - Group - Cateys 2018
- In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage._

INDFOH

  • Room Service Waiter

    1 week ago

    London, United Kingdom Room Service Full time

    **Why us?** We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, opening a new and exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and...

  • Room Service Supervisor

    6 days ago

    London, United Kingdom Park Plaza Full time

    **Department**: Food and Beverage **Job Level**:Team Leader **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ8978 **Date Posted**:29 June First-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution as a **Room Service...

  • Supervisor - Room Service

    4 days ago

    London, United Kingdom One Hundred Shoreditch Full time

    Room Service Supervisor - One Hundred Shoreditch Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch is the newest hotel in East London, opening now following a sustainable redesign. Our team are at the heart of everything we do. You will be central to creating our inclusive and welcoming vision of One Hundred Shoreditch while...

  • Room Service Waiter

    4 days ago

    London, United Kingdom Middle Eight - Room Service Full time

    Welcome to Middle Eight: changing the notion of the traditional: innovative and inviting; luxurious and elegant; relaxing and inspirational. Our team are: Passionate and aspirational. Engaging and dedicated. Brave and real. They are pioneers, nurturing and engaging. They are the conductors and performers, establishing the beat of Middle Eight through small...

  • In Room Dining Supervisor

    1 week ago

    London, United Kingdom Bulgari Hotel London - In Room Dining Full time

    Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute’s walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and...

  • room service supervisor

    6 days ago

    London, Greater London, United Kingdom Park Plaza Full time

    Room Service (In Room Dining) Supervisor / Team Leaderjob opening atPark Plaza Riverbank London HotelAt Park Plaza Riverbank London Hotel, we are dedicated to crafting stories and memories by delivering exceptional and personalised service to our guests. First-class service and delicious food, and drink are every bit as important to the hotel experience as a...

  • In-room Dining

    4 days ago

    London, United Kingdom Royal Garden Hotel Full time

    We have an exciting opportunity for an experienced **In-Room Dining Supervisor** to join our team. This position will support the Assistant Manager, providing an efficient and courteous food and beverage service to guests under the general guidance of the Restaurant & In Room Dining Managers and Assistant In-Room Dining Manager within the limits of...

  • Room Service Supervisor

    1 week ago

    London, United Kingdom The Clermont Full time

    **Room Service Supervisor**: **Contract Type** - Permanent - Flexible hours per week**Employment Type** - FlexibleThe Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of...

  • Room Service Supervisor

    1 week ago

    London, United Kingdom Haymarket Hotel - Food and Beverage Full time

    We have an exciting opportunity for a Room Service Supervisor to join our highly successful team here at our Haymarket Hotel. Your main responsibility will be to oversee the daily operation of the room service department, working alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the...

  • Room Service Supervisor

    1 week ago

    London, United Kingdom Knightsbridge Hotel - Food and Beverage Full time

    Are you passionate about delivering unparalleled guest experiences? Do you thrive in a dynamic, high-end hospitality environment? Look no further! Firmdale Hotels invites you to be a part of our prestigious Knightsbridge Hotel team as a Room Service Supervisor. As a Room Service Supervisor, you will play a pivotal role in ensuring the seamless operation of...