Customer Service Administrator

1 week ago


Braintree, United Kingdom Office Angels Full time

**Customer Service Administrator
Braintree, Essex**

**£21-£23k per annum
Monday-Friday, 9am - 5pm**

**Free on-site car parking, sociable and friendly environment, progression opportunities, growing company, PlayStation 5, pool table, company BBQ's and social events. *

Providing this successful sales team of 5 with administration support, your day-to-day duties will include, but will not be limited to:

- Document all return merchandise authorisations received via online form onto the tracker
- Communicate with customers where needed in a professional manner
- Collate all data using tools available (Excel/company software) for review by Purchasing Manager
- Take responsibility for keeping track of all returned merchandise throughout the return merchandise authorisation process
- Work with the transport team to arrange collections where needed
- Raise credit note requests with accounts and forward to customer when complete
- Assist with admin paperwork and any other ad hoc duties
- Raising PO's and liaising with suppliers
- Creating VLOOKUP for stock
- Chasing payments from customers
- Previous experience in admin, essential
- Experience in customer service ideal
- Good Excel knowledge an advantage

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.



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