Head Waiter/supervisor

1 week ago


Harrogate, United Kingdom Stefano's pizza Harrogate Full time

**About Us**

We’re a small, busy, family-run pizzeria based on King’s Road, known for our great pizzas, welcoming atmosphere, and loyal local crowd. We’re looking for someone experienced and enthusiastic to join our fun, hardworking Front of House team full-time.
Weekend availability is essential, and bar experience is required — if you love great food, good company, and serving up drinks with a smile, we’d love to meet you

**Responsibilities**:

- Supervise daily restaurant and bar operations
- Lead and support the FOH team during service
- Prepare and serve drinks, including beer, wine, and simple cocktails
- Help develop and update seasonal cocktail menus
- Handle cash management, including tills, float checks, and end-of-day reconciliation
- Complete and send daily end-of-day reports to the owners
- Open and close the restaurant and bar as required
- Check that closing duties are completed correctly by the team
- Handle problematic situations and customer complaints professionally and efficiently
- Ensure the restaurant and bar meet high standards of cleanliness and presentation at all times
- Train, motivate, and support staff performance
- Manage inventory and assist with ordering
- Maintain food safety, hygiene, and responsible alcohol service standards

**Requirements**:

- Previous restaurant and bar supervision experience required
- Confident in cocktail preparation and bar service
- Strong leadership, organisation, and communication skills
- Reliable, trustworthy, and accurate with cash handling and reports
- Positive, hands-on attitude and calm under pressure
- Flexible for evening and weekend shifts
- Professional and confident in handling guest feedback or complaints

Pay: From £12.66 per hour

**Benefits**:

- Discounted or free food
- Employee discount

**Experience**:

- Hospitality: 1 year (preferred)
- Bartending: 1 year (required)

Work Location: In person


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