Head Waiter/waitress

*We are searching for outstanding people to join our dynamic and fun team We want the best of the best to join us. In return we will support your personal growth through training and development paths, and celebrate and reward your success*
*A career in hospitality just got more appealing - Rudding Park Work Perks*
We understand hospitality can involve anti-social hours. All contracted staff who earn less than £36,000 full-time annual salary can earn up to £13.50 per hour
This is working Sunday - Thursday from 7pm - 5am, Saturday and Sunday from 5am - 7pm and Friday and Saturday evening from 7pm - 5am
We also recognise everyone plays their part to provide amazing service.
*On top of your salary you can* *earn up to £1,000 service charge per quarter (points based criteria for eligibility).*
You can buy up to 5 additional holidays after 3 years' service, cycle to work scheme, complimentary use of the golf courses and driving range, discounts in food & beverage outlets, bedrooms, Spa and Holiday Park.
*Plus other great benefits*
Rudding Park offers Live in Accommodation to help get you settled into your role. We also support finding alternative living accommodation in the local area.
If you do live out, we offer a Taxi Policy and contribute towards your taxi to and from work outside of the designated bus times Monday - Saturday and all day Sunday.
*About the Role*
A chef de rang is the waiter in charge of a station in a restaurant. Customer service is, therefore the prime focus of the role. Excellent organisational skills are required, as you would be looking after the waiting team working from that particular station.
You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanour do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay. Day to day responsibilities include:

- Welcome guests and promptly attend to tables
- Serve food and beverages to guests making recommendations if needed
- Share your menu knowledge to assist guests with questions and special requests
- Record transactions in the POS system correctly and timely
- Check-in with guests to assure satisfaction with each course and beverage
- Clean tables, complete closing duties and re-stock tableware and other supplies
- Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, product availability, meal requirements, allergies, dietary needs, and special requests
- Follow cycle time guidelines for all meals
- Maintain cleanliness of work areas throughout the day
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use
- Follow Standard Operating Procedures and brand identity guidelines at all times.

*About You*
- Fluent in English
- Understanding of F&B operations and luxury hospitality
- Ideally, knowledge of POS system
- Great conversational skills and teamwork-oriented
- Positive outlook and outgoing personality
- Previous serving experience is a big plus.

*About Rudding Park*
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, two restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.

**Salary**: £22,881.00 per year